Julio Romero
Phoenix,AZ
Summary
Dependable industrial and logistics professional with 8+ years of combined experience in warehouse operations, fulfillment centers, and customer service. Highly organized and dependable professional with strong analytical and inventory management skills, seeking a Merchandise Controller position. Experienced in stock monitoring, data entry, inventory reconciliation, and maintaining accurate records. Quick to learn new systems, attentive to detail, and committed to supporting efficient merchandising operations while ensuring stock accuracy and excellent customer service.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Distribution Center Associate / Forklift Operator
Marshalls Distribution Center
Phoenix, AZ
06.2019 - Current
- Operate Crown RC stand-up and Crown TSP turret forklifts in a high-volume warehouse
- Load and unload trailers while following strict safety procedures
- Move, stage, and organize pallets for shipping and receiving operations
- Perform daily equipment inspections and report issues
- Maintain inventory accuracy and warehouse organization
- Meet productivity and safety goals in a fast-paced environment
- Work in narrow-aisle areas requiring precision forklift control
- Perform heavy physical labor including lifting and transporting materials
Warehouse Associate
Amazon Fulfillment Center
Phoenix, AZ
04.2017 - 04.2019
- Picked, packed, sorted, and shipped customer orders
- Used scanners and inventory systems to track packages
- Loaded and unloaded trailers for inbound/outbound operations
- Followed strict safety and quality standards
- Worked in a fast-paced production environment with performance targets
- Performed physically demanding labor daily
Customer Service Representative
Privately Owned Customer Service Company
Phoenix, AZ
- Assisted customers via phone, email, and chat
- Resolved service issues and provided support solutions
- Maintained records of customer interactions
- Communicated professionally in a fast-paced office environment
- Supported daily business operations
Education
High School Diploma / GED -
Skills
- Certified Forklift Operator (Crown RC & Crown TSP Equipment)
- Material Handling & Industrial Logistics
- Construction Site Material Support
- Loading & Unloading Trailers
- Heavy Lifting & Manual Labor
- Safety Awareness & Procedures
- Inventory & Warehouse Operations
- Fast-Paced Production Work
- Customer Service & Communication
- Team Collaboration
- Equipment Operation & Inspection
- Reliable Attendance & Work Ethic
Certification
Forklift Certified Operator (Crown RC & Crown TSP Equipment)
Timeline
Distribution Center Associate / Forklift Operator
Marshalls Distribution Center
06.2019 - Current
Warehouse Associate
Amazon Fulfillment Center
04.2017 - 04.2019
Customer Service Representative
Privately Owned Customer Service Company