Julio Serrano
Victorville,California
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
13
13
years of professional experience
Work History
General Manager
Planet Fitness
Fontana
09.2024 - Current
- Managed daily operations to ensure seamless facility functionality.
- Supervised team members, upholding high service standards.
- Trained employees on duties, policies, and procedures.
Operations Manager
24 Hour Fitness
Redlands
08.2015 - 09.2024
- Spearheaded implementation of short-term and long-term strategies to achieve profitability goals.
- Established plans and budgets to monitor operational progress effectively.
- Created employee recognition and rewards practices to enhance morale and communication.
- Directed daily operations to ensure alignment with overall business objectives.
Stocker and Receiver (Defunct)
99 Cent Only Store
Upland, California
05.2022 - 05.2024
- Received product deliveries and organized items in storage shelves, coolers, or bins.
- Printed and applied accurate labels to boxes, crates, and containers before shipment.
- Compared shipment contents with documentation to ensure inventory accuracy and maintain records.
Receiving Clerk
Target
Upland, California
08.2012 - 02.2016
- Examined shipment contents against manifests and invoices to ensure accuracy.
- Coached new staff on procedures for outgoing and incoming shipments.
- Investigated missing packages by directly contacting carriers for resolution.
Education
Associate of Arts - Kinesiology
Mount San Antonio College
Walnut04-2016
Skills
- Strategic planning
- Budget management
- Operations management
- Employee training
- Performance evaluation
- Customer relationship management
Timeline
General Manager
Planet Fitness
09.2024 - Current
Stocker and Receiver (Defunct)
99 Cent Only Store
05.2022 - 05.2024
Operations Manager
24 Hour Fitness
08.2015 - 09.2024
Receiving Clerk
Target
08.2012 - 02.2016
Associate of Arts - Kinesiology
Mount San Antonio College