Julio C Salgueiro
Miami,FL
Summary
Graduated as a Software Engineer, with experience in network administration, system analysis and information technologies. Proficient in problems resolution, in software as much as in hardware fields. General knowledge in OS with emphasis in windows and iOS. Faster learner, willing to embrace new technologies and procedures. Skilled in team work and highly adaptable to different work environments.
Overview
13
13
years of professional experience
Work History
IT Specialist
Deskoi Ink
01.2022 - 11.2023
- Installed and configured operating systems and applications.
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Configured and tested new software and hardware.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Configured hardware and granted system permissions to new employees.
- Installed, configured and maintained computer systems and network connections.
Network Administrator
Empresa ABT Pinar Del Rio
10.2010 - 01.2021
- Maintained network hardware and software and monitored network to support network availability to end users.
- Diagnosed and resolved hardware and software issues.
- Installed and configured network printers and other peripheral devices.
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Configured hardware and granted system permissions to new employees.
- Configured hardware, devices, and software to set up work stations for employees.
Education
Ingeniero En Ciencias Informaticas -
Universidad De Las Ciencias Informaticas
La Habana, Cuba06.2009
BBachiller -
IPVCE Federico Engels
Pinar Del Rio, Cuba07.2003
Skills
- Troubleshooting Network Issues
- System Upgrades
- Microsoft Windows and Office
- Hardware diagnostics
- Computer Diagnostics
- Account updating
- Online Chat Support
- Computer System Diagnostics Software
- User Support
- System Configuration
- Hardware and Software Configuration
- Network configuration
- Account Administration
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
IT Specialist
Deskoi Ink
01.2022 - 11.2023
Network Administrator
Empresa ABT Pinar Del Rio
10.2010 - 01.2021
Ingeniero En Ciencias Informaticas -
Universidad De Las Ciencias Informaticas
BBachiller -
IPVCE Federico Engels