Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
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Julion Hicks

Moraine,Ohio

Summary

I've dedicated myself to being more than just an employee—I thrive on providing exceptional customer service, mastering sales tactics, and crafting effective promotion strategies. One of my greatest joys is mentoring junior colleagues to help them unlock their potential, elevating our team's overall performance.

My reliability shines through in my adeptness at register operations and customer service, ensuring a seamless experience for every customer. I don't just meet requirements; I go the extra mile to anticipate and handle customer needs, making sure their visit is nothing short of fantastic.

Being a team player is ingrained in me; I'm all about efficiency, completing tasks while fostering a collaborative environment. In bustling retail environments, I've built a track record of being a friendly and engaging cashier, where my skills in payment processing and client engagement create an atmosphere that keeps things running smoothly at the store.

Overview

1
1
year of professional experience

Work History

Cashier

Fazoli's Restaurant
Moraine, OH
08.2022 - 11.2023
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Performed other duties as assigned by management.
  • Scanned items and checked pricing on cash register for accuracy.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Greeted customers promptly and responded to questions.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Construction Worker

EGDAR SIDING
Dayton, Ohio
05.2023 - 08.2023
  • Operated equipment with strong focus on safety and ground communication.
  • Assisted with diverse construction challenges to help team and customer.
  • Measured, cut and installed siding materials to specified dimensions.
  • Installed flashing around windows, doors and other openings in walls.
  • Measured, marked or recorded openings or distances to construction layout areas.
  • Ensured that all nails were placed at proper angles so that siding would not come loose over time.
  • Cleaned or prepared construction sites to eliminate hazards.
  • Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
  • Performed demanding physical work over extended periods and modeled positive attitude.
  • Cut and trimmed material to shape to fit around windows and corners.

Host

Inakaya
Columbia, SC
08.2022 - 04.2023
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Resolved customer service and food-related issues to maintain guest satisfaction.
  • Offered seating and other special accommodations to customers according to preferences and dining area volume.
  • Performed regular restroom checks to restock supplies and handle minor cleaning.
  • Coordinated dining room staff workflow to foster prompt and courteous service.
  • Answered phones promptly to record and confirm reservations.
  • Stocked server areas with supplies before, during and after shifts.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Communicated with servers about new tables, changes in food availability and customer comments.

Education

High School Diploma -

West Carrollton High School
Dayton, OH

Skills

  • Returns Processing
  • Customer Service
  • ID Verification
  • Drawer Balancing
  • Payment Collection
  • Money Handling
  • Customer Relations
  • Staff Training
  • Merchandise Restocking
  • Credit and Cash Transactions

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Affiliations

  • All 4 Year Varsity Soccer Player
  • Able to adapt easily
  • Willing to learn anything.

Timeline

Construction Worker

EGDAR SIDING
05.2023 - 08.2023

Cashier

Fazoli's Restaurant
08.2022 - 11.2023

Host

Inakaya
08.2022 - 04.2023

High School Diploma -

West Carrollton High School
Julion Hicks