Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.
Overview
8
8
years of professional experience
Work History
Caregiver
IHSS - In Home Supportive Services
10.2016 - 11.2021
Assisted with dressing guidance, grooming, meal preparation and medication reminders.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Built strong relationships with clients to deliver emotional support and companionship.
Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Assisted patients with self-administered medications.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Customer Service Representative
James Brodies Limited
11.2012 - 07.2015
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Answered customer telephone calls promptly to avoid on-hold wait times.
Answered constant flow of customer calls with minimal wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Recommended products to customers, thoroughly explaining details.