Julissa Castellano
Cape Coral,FL
Summary
I am a hard working Woman with many skills. Going into work and doing my best so that I can go home feeling like i've accomplished the day is the goal. I'm currently on a mission to find a new position with more opportunities. So that I can better myself. Maybe try to master another skill as I go. I'm a big fan of learning new traits and meeting new people.
Overview
8
8
years of professional experience
Work History
Delivery Driver Assistant
Amazon Prime Products
03.2023 - Current
- Improved delivery efficiency by assisting driver with loading and unloading tasks.
- Ensured timely deliveries by maintaining accurate route schedules and addressing any delays promptly.
- Enhanced customer satisfaction with prompt and courteous service during deliveries.
- Assisted in maintaining vehicle cleanliness, conducting regular checks for optimal performance.
- Supported driver in navigating routes, utilizing GPS technology to ensure accuracy and timeliness.
- Reduced potential damage claims by carefully handling fragile items during loading and unloading procedures.
- Moved furniture and boxes using utility dolly and truck ramp.
- Work in all kinds of weather
Product Inspector
Mlily USA Factory
02.2020 - 10.2021
- Enhanced product quality by conducting thorough inspections and identifying defects in a timely manner.
- Assisted in reducing production delays by promptly reporting any issues found during the inspection process.
- Maintained accurate records of inspected products, ensuring traceability and accountability for quality control purposes.
- Collaborated with production team to implement continuous improvement initiatives, resulting in higher overall product quality.
- Helped with labeling, production, packaging of the mattresses.
- Trained incoming employees on rules, regulations, mattress assembling and packaging.
Trainer/Factory Production Worker
Lang Merka
08.2017 - 11.2020
- Improved employee performance by designing and implementing effective training programs.
- Enhanced trainee engagement through interactive workshops and hands-on activities.
- Developed customized training materials for various industries, ensuring relevance to the target audience.
- Conducted comprehensive needs assessments to identify gaps in knowledge and skills, informing future program development.
- Collaborated with subject matter experts to create accurate and up-to-date content for training sessions.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Increased employee satisfaction by introducing flexible learning options such as self-paced courses and remote workshops.
Shift Manager
Pizza Hut
10.2015 - 12.2016
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Promoted a positive work environment through open communication and constructive feedback.
- Supervised ongoing daily production phases.
- Cultivated professional working relationships with peers and supervisors.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Prepped and prepared entrees for customers.
- Managed all customer complaints to ensure happiness.
Education
GED -
Lee Country School District
2855 Colonial Blvd Fort Myers, FL 33966 09.2024
Skills
- Safe Driving Practices
- Vehicle Maintenance Knowledge
- Professionalism and Punctuality
- Attention to Detail
- Adaptability and Flexibility
- Multitasking Capabilities
- Familiarity with Local Traffic Laws
- Teamwork and Collaboration
- Problem Solving Abilities
- Weather Condition Preparedness
- Basic Math Competence
- First Aid Knowledge
- Stress Management Techniques
- Strong Communication Skills
- Package Handling
- Damage Prevention
- Driver Assistance
- Vehicle Inspection
- Loading and Unloading
- Safety Practices
- Product Inspection
- Policy Adherence
- GPS Navigation
- Protective Equipment Use
- Shipping and Receiving
- Critical Thinking
- Route Deliveries
- Assembly and Production
- Decision-Making
- Physical Strength and Stamina
- Organization
Timeline
Delivery Driver Assistant
Amazon Prime Products
03.2023 - Current
Product Inspector
Mlily USA Factory
02.2020 - 10.2021
Trainer/Factory Production Worker
Lang Merka
08.2017 - 11.2020
Shift Manager
Pizza Hut
10.2015 - 12.2016
GED -
Lee Country School District