Julissa Correa
Yakima,WA
Summary
Compassionate and dedicated psychology professional with expertise in clinical support, behavioral health, and wellness coaching. Skilled in communication, assessment, and problem-solving, dedicated to addressing emotional and developmental needs of diverse populations to foster positive outcomes for individuals and communities.
Overview
8
8
years of professional experience
Work History
Barista Manager
Grinders Espresso
Yakima, WA
03.2023 - Current
- Restocked and cleaned stations and facilities to ensure operational efficiency and a welcoming environment.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Served customers quickly and efficiently and created strategies to prevent delays.
- Managed scheduling, ordering and other back-of-house tasks to drive operations and maximize sales and profitability.
- Resolved customer issues and complaints with professionalism and tact, enhancing customer satisfaction and encouraging repeat business.
- Managed scheduling and ordering to streamline back-of-house operations and support sales growth.
- Memorized ingredients and recipes for a wide variety of specialty drinks.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair.
Mental Health Worker
Comprehensive Healthcare
Yakima, WA
08.2018 - 06.2021
- Using behavioral intervention to appropriately handle clients in crisis
- Facilitated daily group discussions and activities focused on coping techniques and emotional support. discussions/activities, which focused on coping techniques that could be applied in the client’s lives
- Completed chart reviews and connected client to the appropriate resources to stabilize their emotional and mental states
- Evaluated client treatment plans and applied them when assessing goals and day to day interactions
- Follow HIPAA guidelines to ensure client/family confidentiality
- Maintained accurate and updated client files to ensure compliance and accessibility. and accurate-inventory sheets, progress notes, daily checks
- Trained and supervised new staff on intake processes and daily operational responsibilities
- Identified maintenance and safety issues at program facilities and filed work orders to ensure these risks were repaired
- Worked together with other staff members to execute company goals and meet client objectives
Behavioral Health Coach
Headspace
San Francisco/Remote
09.2021 - 12.2024
- Facilitated development of life management and coping skills in clients to effectively address daily needs and specific stressors.
- Encouraged clients to set and achieve reasonable goals on weekly basis.
- Listened to clients' concerns and provided encouragement and support.
- Determined clients' risk of self-harm or other dangerous behaviors.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Connected clients with available resources to improve plan success.
- Collaborated with other professionals to coordinate comprehensive care for clients.
- Created goal-oriented psychoeducational and activity therapy groups to enhance clients' functioning and engagement.
- Engaged with multiple members simultaneously on a chat-based platform to provide support.
- Ensured documentation and tracking progress of each individual's treatment plan.
Education
Master of Arts - Psychology
Walden University
Minneapolis, MN06-2021
Bachelor of Arts - Psychology
Central Washington University
Ellensburg, WA06-2018
High School Diploma -
AC Davis High School
Yakima, WA06-2016
Associate of Arts - General
Yakima Valley Community College
Yakima, WA06-2016
Skills
- Skill development
- Clear communication
- Strategic planning
- Active listening
- Goal setting
- Networking strategies
- Growth planning
- Behavior modification
Languages
Spanish
Native or Bilingual
Certifications
Suicide Prevention
HIPAA Privacy Practices
Enhancement Model of Care
CPR/First Aid
Food Handler permit
Clinical Training
- PCBH Training Program at Community Health of Central Washington (Federally Qualified Community Health
Center)
May 3, 2021 – July 2, 2021
Dr. Bridget Beachy - Primary Care Behavioral Health (PCBH) Training (8 hours)
Virtual May, 2021
Presenters: Drs. Bridget Beachy & David Bauman - Basics of Psychopharmacology (3 hours)
Virtual
Presenter: Dr. Anna Holen - Focused Acceptance and Commitment Therapy & Common Interventions in Primary Care (3 hours)
Yakima, WA
Instructor: Dr. Bridget Beachy - Documentation in Primary Care Behavioral Health Model (3 hours)
Yakima, WA
Instructor: Dr. Bridget Beachy
Timeline
Barista Manager
Grinders Espresso
03.2023 - Current
Behavioral Health Coach
Headspace
09.2021 - 12.2024
Mental Health Worker
Comprehensive Healthcare
08.2018 - 06.2021
Associate of Arts - General
Yakima Valley Community College
High School Diploma -
AC Davis High School
Bachelor of Arts - Psychology
Central Washington University
Master of Arts - Psychology
Walden University