Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Julissa Cubas

Edison

Summary

Friendly Receptionist with background in different settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty.

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings.

Overview

7
7
years of professional experience

Work History

Supervisor

Cinnabon
07.2018 - 06.2021
  • Operates cash registers and accurately handle transaction.
  • Taking accountability of any complaints and handling it professionally.
  • As supervisor, I became responsible for overseeing team members and ensuring costumer satisfaction while making sure the store is presentable and clean.
  • Interviewing and hiring.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Receptionist / Logistics Traffic Coordinator

Handcraft MFG Corp
08.2022 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Corresponded with clients through email, telephone, or postal mail.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Managed multiple tasks and met time-sensitive deadlines.

Education

High School Diploma -

Linden High School
New Jersey
06-2019

Associate of Arts - Psychology

Union County College
Cranford, NJ
12-2026

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Appointment scheduling
  • File management
  • Schedule management
  • Reception desk management
  • Customer service
  • Patience and empathy
  • Positive attitude
  • Problem-solving skills

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Receptionist / Logistics Traffic Coordinator

Handcraft MFG Corp
08.2022 - Current

Supervisor

Cinnabon
07.2018 - 06.2021

High School Diploma -

Linden High School

Associate of Arts - Psychology

Union County College

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Julissa Cubas