Julissa Diaz
Colton,CA
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
THE HATS SHACK
Fontana, California
03.2023 - Current
- Assisted customers with product inquiries and selections.
- Managed daily transactions and handled cash register operations.
- Maintained store appearance and organized merchandise displays.
- Trained new staff on customer service protocols and procedures.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Developed positive relationships with customers through friendly interactions.
Education
Child Development - Early Childhood Care And Education
San Bernardino Valley College
San Bernardino, CA01-2026
Certificate Of Completion - Child Development
Colton Joint Unifies School Distrisct
Colton, CA04-2025
Skills
- Team collaboration
- Money handling
- High-energy attitude
- Customer service
- Fluent in Spanish
- Merchandise restocking
- Positive and professional
- Basic math
- Product location
- Task prioritization
Accomplishments
- Graduated Highchool my Junior Year
- Currently a College Student attending San Bernardino Valley College
Languages
Spanish
Professional
Timeline
Customer Service Representative
THE HATS SHACK
03.2023 - Current
Child Development - Early Childhood Care And Education
San Bernardino Valley College
Certificate Of Completion - Child Development
Colton Joint Unifies School Distrisct