Julissa Dixon
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
Elderly Caregiver
Public Partnerships LLC
Alpharetta, GA
10.2014 - Current
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean, safe, and well-organized patient environment.
- Provided safe mobility support to help patients move around personal and public spaces.
- Increased client satisfaction by offering companionship and engaging in meaningful conversations throughout the day.
- Prepared nutritious meals tailored to individual dietary requirements for client while considering their preferences.
- Handled incoming mail, bills and invoices and completed appropriate actions.
Amazon Delivery Driver
Amazon DSP
Mahwah, NJ
06.2020 - 09.2020
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Managed customer inquiries and complaints in polite and professional manner.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Amazon Fulfillment Associate
Amazon
Mahwah, NJ
03.2020 - 05.2020
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
- Collaborated with team members to optimize workflows and improve overall operational performance.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Safely and securely loaded items to prevent damage during transport.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Lyft/Uber Partner
Uber And Lyft
05.2018 - 04.2020
- Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
- Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
- Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
- Provided safe transportation for passengers, adhering to traffic laws and regulations.
- Maintained a high driver rating through excellent communication and navigational skills.
- Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
- Responded with ease to sudden changes in routes and schedules.
- Adhered to a tight schedule and met departure and arrival deadlines.
- Checked vehicles for adequate supply of fuel, oil and other necessary fluids.
- Observed passengers during the journey and reported any suspicious behavior.
- Helped passengers with luggage and politely answered questions.
Always Healing Home Care LLC
Office Coordinator
Teaneck, NJ
02.2014 - 11.2015
- Conducted regular follow-ups with patients to ensure satisfaction with provided services and address any concerns or needs.
- Maintained a high level of customer satisfaction by addressing concerns promptly and professionally.
- Enhanced patient care by coordinating and scheduling home healthcare services.
- Advocated for clients'' rights throughout their interactions with healthcare professionals; ensuring they receive the appropriate levels of service according to their unique needs.
- Monitored patients'' progress and adjusted care plans accordingly for optimal results.
- Maintained a high level of professionalism while handling sensitive customer information, ensuring privacy and confidentiality.
- Scheduled, coordinated and confirmed appointments and meetings.
- Completed data entry and filing to keep records updated for easy retrieval.
- Resolved customer problems and complaints.
- Supported administrative staff with various tasks such as filing, copying, faxing, and mail distribution as needed.
- Supported administrative tasks such as filing, copying, and faxing to maintain an organized office space.
Education
EKG & Phlebotomy Technician
Americation Career & Training School
Newark12-2022
High School Diploma -
Bergen County Technical School
Hackensack, NJ01-2012
Skills
- Time management
- Client documentation
- Medical appointment coordination
- Specimen handling
- Patient care
- HIPAA compliance
- Butterfly needle technique
- Sample and specimen collection
- Order of draw
- Venipuncture
- Basic life support
Languages
Spanish
Native or Bilingual
Timeline
Amazon Delivery Driver
Amazon DSP
06.2020 - 09.2020
Amazon Fulfillment Associate
Amazon
03.2020 - 05.2020
Lyft/Uber Partner
Uber And Lyft
05.2018 - 04.2020
Elderly Caregiver
Public Partnerships LLC
10.2014 - Current
Always Healing Home Care LLC
Office Coordinator
02.2014 - 11.2015
EKG & Phlebotomy Technician
Americation Career & Training School
High School Diploma -
Bergen County Technical School