Julissa Fuentes

Mastic Beach

Summary

Dedicated customer service professional with over five years of experience in diverse environments. Recognized for enhancing customer satisfaction through efficient transaction management and strong client relationship building. Exceptional communication skills and a detail-oriented approach ensure high-quality service delivery.

Overview

years of professional experience

Certification

Work History

Customer Service / Cashier

Dollar Tree

Shirley

12.2021 - 06.2022

Greeted and assisted customers with purchases, questions, and product information.
Maintained a clean and organized checkout area and ensured transactions were accurate and fast.
Received recognition for effectively enhancing customer satisfaction through teamwork in a retail environment.

Tax Preparer

Tax Kingdom

Mastic

01.2019 - 04.2022

Delivered accurate, timely tax preparation services for clients while ensuring confidentiality and professionalism.
Developed lasting client relationships through clear communication and exceptional service.
Managed intake documentation and facilitated basic financial documentation for efficient processing.

Cashier / Crew Member

Domino's Pizza

Mastic

03.2018 - 10.2018

Managed high-volume phone and in-person orders with speed and accuracy.
Assisted in food prep, oven operation, cleaning, and restocking.
Collaborated with team members to adapt to changing priorities in a busy setting.

Education

High School - Business Management

William Floyd High School

Mastic, NY

06-2017

Skills

Customer Service & Hospitality
Phone & In-Person Communication
Point of Sale (POS) Systems
Conflict Resolution
Sales Support

Basic Accounting & Intake
Bank Reconciliation (Introductory)
Team Collaboration
Microsoft Windows / Basic Office Software