Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Julissa Heredia

Houston,TX

Summary

Highly motivated student with a welcoming personality and hardworking goals. Seeking Part/Full time job with flexible schedules. Offering excellent customer interaction and strong ability to handle transactions accurately and efficiently. Brings quick learning ability and adaptability to role.

Overview

2
2
Languages
3
3
years of professional experience

Work History

Ticket seller

RCS
02.2026 - 04.2026
  • Seasonal, worked full time as a ticket seller for a fair ride. Gained more customer service experience and a better sense of time management.
  • Processed ticket sales efficiently, ensuring customer satisfaction and timely transactions.
  • Assisted customers in selecting event options, enhancing overall experience through personalized service.
  • Managed cash handling procedures accurately, maintaining accountability throughout shifts.

Cashier/Receiver

Cavenders
09.2023 - 03.2026
  • On register, I gained a perspective of my customers to understand their preferences and helped each and every one of them leave our building with a happy smile, always looking forward to seeing them again. With receiving, many challenges were thrown my way, each of them got easier day by day; A huge responsibility.
  • Provided excellent customer service by addressing inquiries and resolving issues promptly.
  • Maintained accurate cash drawer balances through diligent record-keeping and reconciliation.

Sales associate

Burlington
06.2025 - 08.2025
  • Ensured customers felt comfortable and confident during their shopping experience. I used my past volunteer skills to put into work with time management and communication skills.
  • Assisted customers with product selections and inquiries, enhancing overall shopping experience.
  • Operated point-of-sale system efficiently, ensuring accurate transactions and customer satisfaction.
  • Maintained store organization and cleanliness, promoting a welcoming environment for shoppers.

Volunteerer

La Raza
03.2024 - 03.2024
  • Collaborated with diverse groups to balance responsibilities and foster positive social interactions, enhancing understanding of different values.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.

Education

High School Diploma -

Milby High School
06.2025

Environmental Engineering

Houston Community College
09.2026

Skills

  • Ticket sales
  • Complaint handling
  • Booking issues
  • Organization
  • Conflict Resolution
  • Cash handling procedures
  • Creative Thinking
  • Sales processing
  • Teamwork
  • Issue resolution
  • Event coordination

Languages

English
Spanish

Timeline

Ticket seller

RCS
02.2026 - 04.2026

Sales associate

Burlington
06.2025 - 08.2025

Volunteerer

La Raza
03.2024 - 03.2024

Cashier/Receiver

Cavenders
09.2023 - 03.2026

Environmental Engineering

Houston Community College

High School Diploma -

Milby High School