PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
Languages
Timeline

Julissa Heredia

RCS
Houston,TX
2
Languages
3
years of professional experience

Highly motivated student with a welcoming personality and hardworking goals. Seeking Part/Full time job with flexible schedules. Offering excellent customer interaction and strong ability to handle transactions accurately and efficiently. Brings quick learning ability and adaptability to role.

Work History

Ticket seller

2 Months
RCS | 02.2026 - 04.2026
  • Seasonal, worked full time as a ticket seller for a fair ride. Gained more customer service experience and a better sense of time management.
  • Processed ticket sales efficiently, ensuring customer satisfaction and timely transactions.
  • Assisted customers in selecting event options, enhancing overall experience through personalized service.
  • Managed cash handling procedures accurately, maintaining accountability throughout shifts.

Cashier/Receiver

2 Years 6 Months
Cavenders | 09.2023 - 03.2026
  • On register, I gained a perspective of my customers to understand their preferences and helped each and every one of them leave our building with a happy smile, always looking forward to seeing them again. With receiving, many challenges were thrown my way, each of them got easier day by day; A huge responsibility.
  • Provided excellent customer service by addressing inquiries and resolving issues promptly.
  • Maintained accurate cash drawer balances through diligent record-keeping and reconciliation.

Sales associate

2 Months
Burlington | 06.2025 - 08.2025
  • Ensured customers felt comfortable and confident during their shopping experience. I used my past volunteer skills to put into work with time management and communication skills.
  • Assisted customers with product selections and inquiries, enhancing overall shopping experience.
  • Operated point-of-sale system efficiently, ensuring accurate transactions and customer satisfaction.
  • Maintained store organization and cleanliness, promoting a welcoming environment for shoppers.

Volunteerer

La Raza | 03.2024 - 03.2024
  • Collaborated with diverse groups to balance responsibilities and foster positive social interactions, enhancing understanding of different values.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.

Education

High School Diploma

Milby High School | 06.2025

- Environmental Engineering

Houston Community College | 09.2026
Ongoing

Skills

Ticket sales
Complaint handling
Booking issues
Organization
Conflict Resolution
Cash handling procedures
Creative Thinking
Sales processing
Teamwork
Issue resolution
Event coordination

Languages

English
Spanish

Timeline

Ticket seller

RCS
02.2026 - 04.2026Read More

Sales associate

Burlington
06.2025 - 08.2025Read More

Volunteerer

La Raza
03.2024 - 03.2024Read More

Cashier/Receiver

Cavenders
09.2023 - 03.2026Read More

Houston Community College

from Environmental Engineering
Read More

Milby High School

High School Diploma
Read More
Julissa Heredia