Julissa Hernandez
Hempstead
Summary
Adaptable professional with proven ability to learn quickly and adjust to new environments. Expertise in acquiring knowledge efficiently and applying it to achieve results. Committed to continuous learning and effectively managing change.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Toddler Teacher
Met Head Start
Hempstead
01.2025 - 04.2025
- Facilitated small group activities designed for developing problem solving skills, cooperative interaction skills.
- Enhanced sensory abilities by giving children access to numerous textures and shapes, which increased child engagement by 30%.
- Prepared educational materials and resources that support curriculum objectives.
- Created an environment that was conducive for learning by implementing classroom rules and providing structure throughout the day.
Shift Leader
SSC Services For Education
Prairie View
11.2023 - 01.2025
- Resolved customer complaints promptly to maintain a high level of satisfaction.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Monitored inventory levels and ordered supplies as needed.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Customer Service Representative
Texas Tax Back
Houston
06.2023 - 09.2023
- Collected deposits or payments and arranged for billing.
- Resolved customer complaints related to their tax filings in an efficient manner.
- Reviewed financial records, such as income statements and documentation of expenditures, to determine forms needed to prepare returns.
- Updated and maintained databases with current information.
Education
High School Diploma -
Waller High School
Waller, TX05-2023
Skills
- Curriculum development
- Classroom management
- Social development activities
- Document organization
- Data maintenance
- Inventory management
Languages
Spanish
Native/ Bilingual
Certification
- Mandatory Reporting Community Response for Youth and Families
- Peirs Without Home Visit
- Civil Rights in Child Nutrition Programs
Timeline
Toddler Teacher
Met Head Start
01.2025 - 04.2025
Shift Leader
SSC Services For Education
11.2023 - 01.2025
Customer Service Representative
Texas Tax Back
06.2023 - 09.2023
High School Diploma -
Waller High School
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