Julissa Juarez
Los Angeles,California
Summary
Excelled in customer service and problem-solving at Forever 21 and Little Ceasars Pizza, demonstrating exceptional multi-tasking strength and empathy. Skilled in motivational techniques and innovative thinking, consistently achieving positive outcomes and customer loyalty. Goal-oriented and energetic coach talented at motivating players to succeed. Background in coaching athletes by utilizing consistent practice and training. Passionate about mentoring players to build sustainable training habits and support active lifestyles.
Overview
2
2
years of professional experience
Work History
Coaches Assistant
Green Dot Public Schools
11.2022 - 05.2023
- Worked with coaching staff regarding game scouting reports and game strategies for opponents.
- Advised head coach on discipline, performance, and other decision-making areas.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.
- handled issues within the team calmly and professionally to minimize problems getting bigger
- Promoted good sportsmanship with competing teams on- and off-field.
- Assisted in creating and executing practice plans for athletes to help reach highest potential.
- Observed athletes during practice and game situations to assess performance and provide tips for improvement.
Sales Associate
Forever 21
06.2022 - 09.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Quick in tasks given
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
Cashier
Little Ceasars Pizza
06.2021 - 06.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
High School Diploma -
Alain Leroy Locke College Preparatory Academy
Los Angeles, CA06.2022
Certified in DMS - Diagnostic Medical Sonography
Healthcare Career College
Paramount, CA11.2024
Associates in Healthcare Management - Healthcare Management
Healthcare Career College
Paramount, CA09.2025
Skills
- Motivational Skills
- Innovative thinking
- Planning abilities
- Customer Service
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cleaning and sanitizing
- Teamwork and Collaboration
- Problem-solving skills
- Listening Skills
Timeline
Coaches Assistant
Green Dot Public Schools
11.2022 - 05.2023
Sales Associate
Forever 21
06.2022 - 09.2022
Cashier
Little Ceasars Pizza
06.2021 - 06.2022
High School Diploma -
Alain Leroy Locke College Preparatory Academy
Certified in DMS - Diagnostic Medical Sonography
Healthcare Career College
Associates in Healthcare Management - Healthcare Management
Healthcare Career College
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