Julissa Miro Quesada

• Conduct individual, family, and couples therapy sessions to address clients' mental health needs.
• Develop personalized treatment plans based on client assessments and goals.
• Utilize evidence-based therapeutic techniques to facilitate client progress.
• Establish a safe and supportive environment for open client communication.
• Educate patients about various aspects of mental health, including stress management techniques, and lifestyle changes that can improve overall well-being.

October 2018 - August 2024

Director of Behavioral Health at Saban Community Clinic

• Developed strategic initiatives to improve operational efficiency and team productivity.
• Collaborated with cross-functional teams to align departmental goals and objectives.
• Oversaw project management processes to ensure the timely execution of deliverables.
• Coordinated training sessions for team members on new systems and procedures.
• Led regular meetings to review project progress and address any challenges faced.
• Recruited, trained, supervised, evaluated, and mentored staff members.
• Maintained a caseload of 7-10 patients.

October 2018 - October 2012

Behavioral Health Manager at Saban Community Clinic.

• Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
• Conducted regular meetings with department heads to review progress on strategic initiatives.
• Developed policies and procedures to ensure compliance with clinic standards.
• Cultivated strong relationships with clinic patients by responding promptly to inquiries or complaints.
• Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
• Coordinated activities with other departments to expedite work and improve collaboration.
• Enhanced patient satisfaction through the development of service improvement initiatives.
• Managed crises to minimize the impact on operations and reputation.
• Delegated work to staff, setting priorities and goals.
• Maintained a caseload of 10 to 15 patients.