Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Julissa Pantaleon

321 Sw 14th Place Cape Coral Fl,USA

Summary

Ophthalmic Technician with over 5 years of experience in clinical settings. Proficient in assisting physicians, conducting diagnostic tests, and delivering high-quality patient care. Committed to enhancing patient experiences through exceptional service and support.

Overview

12
12
years of professional experience

Work History

Optometrist Technician

Eye Centers of Florida
Cape Coral, Florida
10.2019 - 06.2025
  • Facilitated comprehensive examinations by assisting optometrist and documenting findings.
  • Conducted pre-testing procedures, including autorefraction, lensometry, and tonometry.
  • Administered topical ophthalmic drops for patient dilation and comfort.
  • Educated patients on safe contact lens use, including cleaning and removal techniques.
  • Assessed visual perception, acuity, and focus through established methodologies.
  • Supported in-office procedures to enhance patient care efficiency.
  • Managed prescription submissions to pharmacy for timely fulfillment.
  • Maintained and ordered supplies for ophthalmic equipment and contact lens trials.
  • Assisted optometrist in diagnosing and treating ocular diseases.

Customer Service Representative

Eye Centers of Florida
Cape Coral, Florida
10.2017 - 10.2019
  • Ensured customer satisfaction through exceptional service delivery.
  • Straightened up waiting room to maintain neat and organized space.
  • Managed scheduling of patient appointments to optimize clinic flow.
  • Processed referrals for specialist care in a timely manner.
  • Greeted and checked in patients while updating Electronic Health Records.
  • Answered phone inquiries promptly, directing calls to appropriate personnel.

Member Service Supervisor

Sam's Club
Cape Coral, Florida
02.2013 - 10.2017
  • Improved team knowledge and abilities by training each in proper procedures and standards.
  • Managed establishment finances, including counting cash and receipts and completing bank deposits.
  • Worked effectively with diverse team to accomplish daily objectives and meet long-term goals.
  • Maintained full compliance with legal, health, and safety regulations.

Education

High School Diploma -

Cape Coral High School
Cape Coral, Florida
05.2009

Skills

  • Ophthalmology expertise
  • Patient assessments
  • Visual acuity testing
  • Contact lens fitting
  • Corneal topography interpretation
  • eye examinations

Languages

  • Spanish

References

References available upon request.

Timeline

Optometrist Technician

Eye Centers of Florida
10.2019 - 06.2025

Customer Service Representative

Eye Centers of Florida
10.2017 - 10.2019

Member Service Supervisor

Sam's Club
02.2013 - 10.2017

High School Diploma -

Cape Coral High School

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