Julissa Quiroz

Work remotely.

Send out Thank you cards for the purchase of their new vehicle thru Send out cards.

Prepare and Mail out Birthday cards every month to clients.

• Resolved customer issues swiftly by collaborating with team members and leveraging resources effectively.
• Managed high-volume customer efficiently, minimizing wait times while maintaining exceptional service standards.
• Counted money in drawers at beginning and end of each shift.
• Conducted thorough price checks for customers, guaranteeing transparency and accuracy in transactions.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Money Gram
• Lottery pay out and purchases
• Stocked and ordered candy isle and all tobacco products.
• Handled cash with high accuracy.
• Answered and transferred multiple phone lines.

• Provided clerical duties by copying, faxing, and filing documents answering multiple phone calls.
• Serviced 30 schools with cap & gowns, class rings, letter Jackets.
• Expedited invoice processing, ensuring accurate recording of financial transactions.
• Reduced errors in documentation by proofreading and editing written materials.
• Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
• Managed phone and emails and handled incoming and outgoing mail and faxes.
• Maintained inventory of office supplies and placed orders.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate any requests.

• Handled incoming calls professionally, directing them to appropriate departments or taking detailed messages.
• Ordered Senior class cap and gowns
• Registered all students and supplied them with ID cards and books and class schedules.
• Greeted visitors and students upon arrival and departing the campus, offered assistance, and answered questions.
• Stamped and signed Official Transcripts for students.
• Tax Credit Receipt's for donations.
• Counted and set up money boxes for Student Council activities.

• Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
• Disbursed cash and checks accurately while maintaining security of cash drawers.
• Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
• Processed customer transactions promptly, minimizing wait times.
• Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
• Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, with a positive work environment.
• Managed inventory, ordering and checking in product.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

• Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
• Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
• Educated employees on register use, merchandising, and customer service.
• Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
• Processed both cash and card purchases and returns.
• Utilized point-of-sale systems proficiently, processing various forms of payment quickly and accurately.
• Quickly and accurately counted drawers at start and end of each shift.
• Used POS system to enter orders, process payments and issue receipts, daily and monthly invoices.