Julissa Segura
Zion,IL
Summary
Friendly, dependable, and bilingual retail professional with over two years of customer service experience across beauty, retail, and food service. Skilled at creating positive guest experiences, supporting sales goals, and thriving in fast-paced environments. Actively seeking opportunities in retail, food service, or front desk/office support, where strong communication and multitasking skills are valued.
Overview
2
2
years of professional experience
Work History
Sales Associate
Staples, The Office Supply Superstore
Highland Park, Illinois
07.2023 - 08.2024
- Guided customers through the Staples Rewards Program, maximizing savings and brand loyalty.
- Handled inquiries both in-store and over the phone with a professional, solution-driven approach.
- Carried out daily opening and closing duties with accuracy and reliability.
- Maintained organized sales floors, and helped drive sales with knowledgeable product advice.
Beauty Advisor
Ulta Beauty Inc.
Highland Park, Illinois
03.2023 - 07.2023
- Improved product displays for better customer visibility and product flow.
- Fulfilled online orders with speed and accuracy.
- Assisted customers with beauty recommendations, delivering high-quality service.
- Maintained a clean and inviting environment while managing inventory restocks.
Barista
Starbucks, Barista
Highwood, Illinois
04.2022 - 02.2023
- Prepared beverages efficiently while delivering a welcoming customer experience.
- Managed store closing shifts, including cleanup, restocking, and security.
- Maintained inventory and proactively restocked supplies to prevent delays.
Education
Associate of Arts - Graphic And Digital Design
College of Lake County
Grayslake, ILSkills
- Speaks fluent Spanish
- Adobe Creative Suite
- Digital illustration
- Interpersonal skills
- Quick learner
- Microsoft Word
Timeline
Sales Associate
Staples, The Office Supply Superstore
07.2023 - 08.2024
Beauty Advisor
Ulta Beauty Inc.
03.2023 - 07.2023
Barista
Starbucks, Barista
04.2022 - 02.2023
Associate of Arts - Graphic And Digital Design
College of Lake County
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