Julissa Vasquez Lorenzo
Colorado Springs,CO
Summary
Friendly and detail-oriented professional currently enrolled at Colorado Dental Assisting School ,excelling in customer service and team collaboration. Bilingual in English and Spanish, I leverage strong communication skills, teamwork and a positive attitude to enhance client satisfaction. Proficient in operatory setup and four-handed dentistry, I am committed to delivering exceptional results in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Student
Colorado Dental Assiting School
10.2025 - Current
- Setting up and breaking down the operatory
- Spray wipe spray and sterilization
- Suctioning
- 4 handed dentistry
- Polishing
- X-rays
- Nitrous set up and medical emergency training
- Composite restoration set up and procedure
- Rubber Dam set up
- Alginate impressions
- CPR certified
Housekeeper
The Antlers Hotel
01.2022 - 07.2025
- Cleaned and sanitized guest rooms, ensuring adherence to hotel cleanliness standards.
- Organized cleaning supplies and equipment for efficient workflow.
- Trained new staff on proper cleaning techniques and hotel policies.
- Collaborated with team members to maintain high service standards during peak periods.
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
- Replenished toilet paper, soaps and shampoos in hotel guest rooms to provide adequate toiletries for guests.
- Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
- Promoted a safe working environment by following safety protocols and reporting any hazards or issues immediately.
- Used gloves and proper protective equipment to establish health and safety measures for guests and housekeeping staff.
- Promoted teamwork among fellow housekeepers through clear communication, shared responsibility, and mutual support during busy shifts or challenging situations.
- Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
- Consistently met or exceeded daily productivity goals while maintaining attention to detail in all cleaning tasks.
- Kept logs of cleaning activities to enable tracking history and maintain accurate records.
- Responded promptly to guest requests for additional supplies or services, enhancing guest satisfaction.
Front Counter Customer Service Representative
European Dry Cleaners
01.2018 - 07.2019
- Managed front counter operations, ensuring seamless customer interactions and efficient service delivery.
- Trained new staff on customer service protocols and operational procedures to enhance team performance.
- Implemented quality control measures for garment handling, resulting in improved service standards and customer trust.
- Coordinated with production teams to ensure timely order fulfillment and maintain inventory accuracy.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
- Streamlined order processing for quicker turnaround times, resulting in increased repeat business.
- Maintained a clean and organized front counter area, contributing to a welcoming environment for customers.
- Managed cash transactions accurately and responsibly, ensuring proper accounting of daily sales totals.
- Collaborated with team members to optimize workflow and ensure seamless service delivery for customers.
- Handled telephone inquiries professionally and courteously, providing accurate information to callers.
- Utilized strong multitasking abilities to manage multiple tasks simultaneously without compromising quality or attention to detail.
- Exhibited high energy and professionalism when dealing with clients and staff.
Waitress
La Sinaloense
05.2016 - 12.2017
- Delivered exceptional customer service by efficiently managing orders and ensuring guest satisfaction.
- Collaborated with kitchen staff to streamline food preparation and improve service speed.
- Trained new waitstaff on menu knowledge, customer engagement, and operational procedures.
- Maintained cleanliness and organization of dining area to enhance overall dining experience.
- Handled cash transactions accurately while balancing daily sales reports.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Education
High School Diploma -
Mitchell High School
Colorado Springs, CO05-2026
Skills
- Fast learner
- Communication skills
- Positive attitude
- Time management
- Attention to detail
- Punctual and reliable
- Active listening
- Active learning
- Bilingual in English and Spanish
- Team collaboration skills
- Operatory setup
- Four-handed dentistry
- Dental x-ray
Languages
Spanish
Native or Bilingual
Timeline
Student
Colorado Dental Assiting School
10.2025 - Current
Housekeeper
The Antlers Hotel
01.2022 - 07.2025
Front Counter Customer Service Representative
European Dry Cleaners
01.2018 - 07.2019
Waitress
La Sinaloense
05.2016 - 12.2017
High School Diploma -
Mitchell High School