Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Julissa Vasquez Lorenzo

Julissa Vasquez Lorenzo

Colorado Springs,CO

Summary

Friendly and detail-oriented professional currently enrolled at Colorado Dental Assisting School ,excelling in customer service and team collaboration. Bilingual in English and Spanish, I leverage strong communication skills, teamwork and a positive attitude to enhance client satisfaction. Proficient in operatory setup and four-handed dentistry, I am committed to delivering exceptional results in fast-paced environments.

Overview

10
10
years of professional experience

Work History

Student

Colorado Dental Assiting School
10.2025 - Current
  • Setting up and breaking down the operatory
  • Spray wipe spray and sterilization
  • Suctioning
  • 4 handed dentistry
  • Polishing
  • X-rays
  • Nitrous set up and medical emergency training
  • Composite restoration set up and procedure
  • Rubber Dam set up
  • Alginate impressions
  • CPR certified

Housekeeper

The Antlers Hotel
01.2022 - 07.2025
  • Cleaned and sanitized guest rooms, ensuring adherence to hotel cleanliness standards.
  • Organized cleaning supplies and equipment for efficient workflow.
  • Trained new staff on proper cleaning techniques and hotel policies.
  • Collaborated with team members to maintain high service standards during peak periods.
  • Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
  • Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
  • Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
  • Replenished toilet paper, soaps and shampoos in hotel guest rooms to provide adequate toiletries for guests.
  • Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
  • Promoted a safe working environment by following safety protocols and reporting any hazards or issues immediately.
  • Used gloves and proper protective equipment to establish health and safety measures for guests and housekeeping staff.
  • Promoted teamwork among fellow housekeepers through clear communication, shared responsibility, and mutual support during busy shifts or challenging situations.
  • Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
  • Consistently met or exceeded daily productivity goals while maintaining attention to detail in all cleaning tasks.
  • Kept logs of cleaning activities to enable tracking history and maintain accurate records.
  • Responded promptly to guest requests for additional supplies or services, enhancing guest satisfaction.

Front Counter Customer Service Representative

European Dry Cleaners
01.2018 - 07.2019
  • Managed front counter operations, ensuring seamless customer interactions and efficient service delivery.
  • Trained new staff on customer service protocols and operational procedures to enhance team performance.
  • Implemented quality control measures for garment handling, resulting in improved service standards and customer trust.
  • Coordinated with production teams to ensure timely order fulfillment and maintain inventory accuracy.
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
  • Streamlined order processing for quicker turnaround times, resulting in increased repeat business.
  • Maintained a clean and organized front counter area, contributing to a welcoming environment for customers.
  • Managed cash transactions accurately and responsibly, ensuring proper accounting of daily sales totals.
  • Collaborated with team members to optimize workflow and ensure seamless service delivery for customers.
  • Handled telephone inquiries professionally and courteously, providing accurate information to callers.
  • Utilized strong multitasking abilities to manage multiple tasks simultaneously without compromising quality or attention to detail.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Waitress

La Sinaloense
05.2016 - 12.2017
  • Delivered exceptional customer service by efficiently managing orders and ensuring guest satisfaction.
  • Collaborated with kitchen staff to streamline food preparation and improve service speed.
  • Trained new waitstaff on menu knowledge, customer engagement, and operational procedures.
  • Maintained cleanliness and organization of dining area to enhance overall dining experience.
  • Handled cash transactions accurately while balancing daily sales reports.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

Education

High School Diploma -

Mitchell High School
Colorado Springs, CO
05-2026

Skills

  • Fast learner
  • Communication skills
  • Positive attitude
  • Time management
  • Attention to detail
  • Punctual and reliable
  • Active listening
  • Active learning
  • Bilingual in English and Spanish
  • Team collaboration skills
  • Operatory setup
  • Four-handed dentistry
  • Dental x-ray

Languages

Spanish
Native or Bilingual

Timeline

Student

Colorado Dental Assiting School
10.2025 - Current

Housekeeper

The Antlers Hotel
01.2022 - 07.2025

Front Counter Customer Service Representative

European Dry Cleaners
01.2018 - 07.2019

Waitress

La Sinaloense
05.2016 - 12.2017

High School Diploma -

Mitchell High School
Julissa Vasquez Lorenzo