Julissa Jewel Settles
Pumphouse Car Wash
Lytle,TX
2
years of professional experience
Professional attendant with strong focus on delivering high standards and achieving results. Proven ability to adapt to changing needs while maintaining reliability and team collaboration. Skilled in customer service, problem-solving, and maintaining clean, organized environment. Known for positive attitude and effective communication with both customers and team members. Utilizes effective communication and multitasking to meet patron needs efficiently. Track record of reliability and strong understanding of safety procedures.
Work History
Attendant
1 Year 10 Months- Maintained cleanliness and organization of work areas to ensure safe environment.
- Assisted customers with inquiries and provided information on services offered.
- Operated equipment efficiently, adhering to safety protocols at all times.
- Supported team members by executing daily tasks promptly and accurately.
- Adapted quickly to changing priorities while maintaining service quality standards.
- Monitored inventory levels and reported shortages to management for timely replenishment.
- Engaged with customers to enhance their experience through attentive service.
- Collaborated with team members to improve overall service quality and guest experience.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
- Performed routine maintenance tasks on equipment, identifying potential issues before they escalated into larger problems.
Assistant Manager
7 Months- Managed inventory levels, ensuring product availability for customers.
- Contributed to maintaining a clean and organized work environment to enhance efficiency.
- Resolved customer complaints promptly, improving overall satisfaction rates.
- Implemented new filing system to streamline documentation processes and access information quickly.
- Collaborated with management to develop promotional strategies that increased customer engagement.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
Bachelor of Science - Biology
No Degree
High School Diploma
- 3.7 GPA
Skills
Strong work ethic
Team player attitude
Reliability and punctuality
Cleanliness and hygiene
Safety awareness
Guest relations
Initiative and Self-motivation
Supply restocking
Timeline
Attendant
Pumphouse Car Wash
10.2024 - 08.2026Read More
Assistant Manager
Black and Gold Nutrition
03.2024 - 10.2024Read More
St. Phillips
No Degree
Read More
University of Incarnate Word
Bachelor of Science from Biology
Read More
Lytle ISD
High School Diploma
Read More
Awards
Earned first place in golf tournament
Placed third in a conservation essay contest hosted by the Floyd-Sanders Energy
Company and the Wilson County Soil and Water Conservation District in May 2016
certificates
- Certificate of Completion In recognition of successful completion of thePrefreshman Engineering Program I, TXPRENG1 at The University of Texas at San Antonio
- Certificate of completion Texas Department of Public Saftey impact Texas Teen Drivers
- Certificate of training Food Handelers Essential Course