Julius Collier
Decatur,AL
Summary
IT professional with extensive experience in network administration and installation. Proven ability to communicate effectively across diverse cultures and simplify technical concepts for non-technical clients. Demonstrated expertise in troubleshooting computer systems, mobile devices, and peripherals, with a strong focus on usability and security. Self-motivated and adept at independently investigating and resolving technical issues.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Hands On Network Setup
Calhoun Community College
03.2024 - Current
- Hands-on experience setting up a small network with subnetting.
- Using switches, routers, and server racks.
Customer Service Representative
Valor Global
Phoenix, AZ
03.2023 - 01.2024
- Took calls to resolve medical insurance, nutrition/SNAP, and cash assistance.
- Frequent calls, with on-the-go problem Solving
Secretary
Steers Daycare
01.2012 - 05.2013
- Helped setup, manage the network, and repair printers.
- Working in hectic environment around kids
Education
Associate of Applied Science - Cybersecurity/IT
Calhoun Community College
Decatur05.2025
Skills
- Cybersecurity fundamentals
- Technical troubleshooting
- Customer service and support
- Problem-solving strategies
- Adaptability skills
- Microsoft Office proficiency
- Mac and Linux expertise
Certification
- Comptia: A+
- Calhoun Community College - Computer Info Systems - Cisco CCNA Preparation
- Calhoun Community College - Computer Info Systems - Server Administration
- TESTOUT - Server Administrator
- Calhoun Community College - Computer Info Systems - Computer Technician
- CIsco - Intro to Cybersecurity
Timeline
Hands On Network Setup
Calhoun Community College
03.2024 - Current
Customer Service Representative
Valor Global
03.2023 - 01.2024
Secretary
Steers Daycare
01.2012 - 05.2013
Associate of Applied Science - Cybersecurity/IT
Calhoun Community College
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