Julius Jennings
Coulee Dam,WA
Summary
Dynamic professional with a detail-oriented mindset and strong work ethic, recognized for enhancing vehicle appearance at Jess Ford Of Grand Coulee. Proven ability in quality control analysis and customer service, leading to increased repeat business through superior detailing services. Adept at multitasking and fostering teamwork to achieve operational excellence.
Overview
14
14
years of professional experience
Work History
Detail Specialist
Jess Ford Of Grand Coulee
Grand Coulee, WA
06.2024 - 04.2025
- Trained new hires on company procedures and best practices for effective detailing workmanship.
- Safeguarded against potential hazards within the workplace through strict adherence to safety guidelines and protocols.
- Conducted thorough inspections of vehicles prior to service commencement, identifying areas requiring attention or repair.
- Boosted repeat business through consistent delivery of superior detailing services.
- Enhanced vehicle appearance by meticulously detailing interior and exterior surfaces.
- Streamlined operations by implementing an organized system for scheduling appointments and managing workflow.
Janitorial Lead
West Coast Events
George WA
04.2018 - 09.2024
- Improved facility cleanliness by developing and implementing effective janitorial procedures.
- Increased customer satisfaction with consistently thorough attention to detail in all assigned areas.
- Ensured prompt response to emergency situations, minimizing downtime and potential hazards.
- Streamlined inventory management with systematic organization of cleaning supplies and equipment.
- Collaborated effectively with other departments, streamlining processes for seamless integration of services.
- Implemented efficient waste disposal systems, contributing to a cleaner facility overall.
- Facilitated successful project completion by coordinating tasks among team members.
Security Officer
West Coast Events
George, WA
04.2011 - 09.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Sales Floor Manager
Lowes Home Improvment
Moses Lake, WA
06.2012 - 04.2018
- Provided constructive feedback to senior management regarding areas of improvement leading to enhanced overall store performance.
- Promoted a positive work environment fostering teamwork, mutual respect, and open communication among employees.
- Demonstrated product and answered questions for prospective customers.
- Trained and supported sales force with closing deals.
- Developed strong and lasting rapport to improve customer service and retain valued clients.
- Partnered with operations team to achieve company revenue and profit goals.
- Supervised tasks, personnel and clients for Type company with high sales numbers.
- Motivated sales team to exceed sales quotas through friendly competition and other incentive programs.
- Overcame objections and closed sales while following company policies and legal requirements.
- Assisted customers with Product or Service selection through carefully curated questions.
- Developed high-performing sales teams through regular coaching, mentoring, and performance reviews.
- Recruited, hired and trained team of Number salespeople.
- Collaborated with colleagues to develop innovative marketing campaigns that boosted brand awareness and customer loyalty.
Education
Associate Of Arts - Soorts
Central Washington University
Ellensburg, WA05.2009
Diploma - Sports And Fitness Administration
Ellensburg High School
Ellensburg, WA05.2007
Skills
- Detail-oriented mindset
- Verbal communication
- Deadline oriented
- Creative solutions
- Customer service
- Problem-solving
- Time management
- Multitasking and organization
- Task prioritization
- Safety inspections
- Mechanical aptitude
- Quality control analysis
- Power equipment operation
- Willingness to learn
- Strong work ethic
- Teamwork
- Reliable and responsible
- Team leadership
- Machine operation
- Heavy lifting
- Equipment cleaning
- Debris removal
- Surface preparation
- Equipment operation
Timeline
Detail Specialist
Jess Ford Of Grand Coulee
06.2024 - 04.2025
Janitorial Lead
West Coast Events
04.2018 - 09.2024
Sales Floor Manager
Lowes Home Improvment
06.2012 - 04.2018
Security Officer
West Coast Events
04.2011 - 09.2022
Associate Of Arts - Soorts
Central Washington University
Diploma - Sports And Fitness Administration
Ellensburg High School