Julius McCray
Orange Park
Summary
My expanded career field has allowed me to experience different environments and given me many opportunities. This has taught me life lessons and skills that I carry with me to this day.
Overview
6
6
years of professional experience
Work History
Costco FEW CSR
Citi
03.2024 - Current
- Inbound Calls: Investigating and reviewing transactions for potential fraudulent activity. Noting the account accurately to help with any additional investigation.
- Outbound Calls: Reviewing customers account information and transactions with potential fraudulent activity. Completing the review in a timely manner to make sure that the customer is not impacted negatively.
- Navigated urgent matters and complex client issues while adhering to quality.
- Utilized multiple systems (Sawgrass, FAAT, LexisNexis, 3D secure, Eclipse), ensuring precision and efficiency while multitasking.
Crew Member
Bath & Body Works
10.2024 - 03.2025
- Providing exceptional and consistent customer service experiences that positively impacted sales growth.
- Replenishing and organizing thousands of items daily to maintain the stores' standards.
Merchandiser
Champion Brands LLC
01.2024 - 10.2024
- Deliver and promote the sales of goods in-store.
- Gathering information on market trends and consumer sales to the specific products being worked with.
Crew Lead
Waters Car Wash
08.2023 - 01.2024
- Exterior and Interior detailing of customers' cars each to their standards.
Door-to-Door Sales Representative
Bluenergy Solar
06.2023 - 08.2023
- Spoke to hundreds of customers learning communication and speech skills along the way.
- Educated potential customers on the benefits of solar energy, assessing their energy needs.
- Gained the ability to work in uncomfortable environments daily.
Crew Leader
Firehouse Subs
03.2022 - 06.2022
- Training fellow employees in food safety and everything needed to keep the store thriving.
- Prepped all needed food items for the day independently at the beginning of every shift.
Warehouse Packer
Amazon
01.2022 - 03.2022
- Worked at a consistent pace to ensure thousands of orders were being packaged and fulfilled correctly.
Crew Member
Firehouse Subs
01.2020 - 08.2021
- Showed efficiency and detail when working with customers' orders at the cash register or on the line.
Crew Member
Taco Bell
07.2019 - 01.2020
- Showed efficiency and detail when working with customers orders at the cash register or on the line.
Education
BBA - Accounting
University of North Florida
Jacksonville, FL06-2027
Associate of Arts -
Florida State College At Jacksonville
Jacksonville, FL12-2024
Skills
- Cooperative
- Leader
- Receptive
- Adaptable
- Disciplined
- Detailed
Timeline
Crew Member
Bath & Body Works
10.2024 - 03.2025
Costco FEW CSR
Citi
03.2024 - Current
Merchandiser
Champion Brands LLC
01.2024 - 10.2024
Crew Lead
Waters Car Wash
08.2023 - 01.2024
Door-to-Door Sales Representative
Bluenergy Solar
06.2023 - 08.2023
Crew Leader
Firehouse Subs
03.2022 - 06.2022
Warehouse Packer
Amazon
01.2022 - 03.2022
Crew Member
Firehouse Subs
01.2020 - 08.2021
Crew Member
Taco Bell
07.2019 - 01.2020
BBA - Accounting
University of North Florida
Associate of Arts -
Florida State College At Jacksonville
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