Julius Nelson, III
Canton,MI
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
4
4
years of professional experience
Work History
Summer Intern
Wayne County Community College
06.2019 - 08.2019
- Answered phones, provided information and took messages.
- Opened, sorted and distributed incoming mail and packages.
- Created and optimized records management strategies to coordinate and protect information.
- Produced [Software] spreadsheets and updates with latest information.
- Sorted and organized files, spreadsheets, and reports.
Sales Associate
Snipes
05.2020 - 10.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Monitored customers for signs of security concerns and escalated issues to management.
- Recommended complementary purchases to customers, increasing revenue.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Delivery Driver
Jets
09.2021 - 01.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Expedited deliveries to meet customer deadlines and requirements.
Summer Camp Counselor
Greater Detroit District
08.2019 - Current
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Organized and guided group activities by leading, coaching, and participating with campers.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
- Supported children by actively listening and offering encouragement.
- Encouraged and promoted inclusion and diversity to foster positive and respectful camp environment and teach campers to appreciate and value differences.
- Participated in camp fundraisers and community outreach to secure financial stability for camp and attract new campers.
- Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
After-School Teacher
BrightStar
03.2023 - 06.2023
- Provided warm, supportive environment for developing academic, social, and emotional growth.
- Established open communication and positive relationships with students, parents, peers, and administrative staff.
- Developed communicative relationships with students and parents to support learning.
- Maintained positive and professional classroom environment throughout school year.
- Distributed and collected classroom materials such as worksheets, quizzes, and tests.
- Created and presented clever lessons to engage students and focus on core subjects necessary for personal and academic growth.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
Sales Consultant
LA Fitness
06.2023 - 08.2023
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Evaluated customer purchase requirements and recommended best-fit company offerings.
- Maximized customer retention by resolving issues quickly.
- Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Created detailed sales presentations to communicate product features and market data.
- Trained and mentored new sales representatives.
Education
Bachelor of Arts - Education
Chicago State University
Chicago, IL05.2026
Associate of Arts - Education
Wayne County Community College District
Detroit, MI05.2025
High School Diploma -
Salem High School
Canton, MI06.2019
Skills
- Active Participation
- Group and Individual Instruction
- Dynamic Communication
- Physical Labor
- Computer Proficiency
- Knowledge of State Roads and Highways
- GPS and Route Planning
- Shipping and Packaging
- Vehicle Inspection
- Vehicle Systems
- Customer Service
- Product Promotion
- Microsoft Excel
Timeline
Sales Consultant
LA Fitness
06.2023 - 08.2023
After-School Teacher
BrightStar
03.2023 - 06.2023
Delivery Driver
Jets
09.2021 - 01.2022
Sales Associate
Snipes
05.2020 - 10.2021
Summer Camp Counselor
Greater Detroit District
08.2019 - Current
Summer Intern
Wayne County Community College
06.2019 - 08.2019
Bachelor of Arts - Education
Chicago State University
Associate of Arts - Education
Wayne County Community College District
High School Diploma -
Salem High School
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