Julius Nelson, III
United Methodist Urban Youth Alliance
Canton,MI
7
years of professional experience
Motivated professional with experience in customer service and teamwork. Proven ability to resolve conflicts and improve safety through community workshops and collaborative efforts, committed to fostering a positive environment.
Work History
Police Authority Officer
2 Years 6 Months- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Gathered, organized and input information into digital database.
- Generated reports detailing findings and recommendations.
- Enhanced public trust through community policing efforts, organizing and participating in public safety workshops.
Camp Counselor
7 Years- Supervised daily activities for diverse groups, ensuring safety and engagement.
- Developed and implemented creative programming to enhance campers' experience.
- Facilitated conflict resolution among campers, promoting a positive environment.
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through a variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp's core values.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
Sales Associate
3 Years 9 Months- Enhanced customer engagement through personalized service and product recommendations.
- Analyzed sales trends to inform merchandising strategies and improve product placement.
- Trained new associates on sales techniques, store policies, and customer service best practices.
- Resolved customer inquiries and complaints effectively, fostering a positive shopping experience.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Sales Associate
2 Months- Implemented promotional displays to increase product visibility and drive sales growth.
- Led initiatives to streamline checkout processes, improving overall efficiency during peak hours.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
After-School Teacher
3 Months- Developed engaging lesson plans to enhance student learning and participation.
- Facilitated homework assistance, promoting academic confidence and independence among students.
- Implemented behavior management strategies, improving classroom dynamics and student interactions.
- Coordinated recreational activities, fostering teamwork and social skills in diverse groups.
- Evaluated student progress through assessments, ensuring tailored support for individual needs.
- Observed and monitored children's play activities to promote a healthy, safe environment.
Pizza Delivery Driver
3 Months- Delivered pizzas efficiently to ensure timely customer satisfaction.
- Navigated routes using GPS technology for optimal delivery times.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Managed cash transactions securely and accurately during deliveries.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
Summer Intern
2 Months- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
Education
High School Diploma
Skills
Emergency response
CPR
First aid
Crisis management
Creative programming
Strategic planning
Customer service
Teamwork and collaboration
Classroom management
Conflict resolution
Public safety planning
Skills development
Community engagement
Creative and energetic
Timeline
Police Authority Officer
Wayne County Community College District
02.2024 - CurrentRead More
Sales Associate
LA Fitness
06.2023 - 08.2023Read More
After-School Teacher
Brightstar Community Outreach
03.2023 - 06.2023Read More
Pizza Delivery Driver
Jets
09.2021 - 12.2021Read More
Sales Associate
Snipes Enterprises
05.2020 - 02.2024Read More
Camp Counselor
United Methodist Urban Youth Alliance
08.2019 - CurrentRead More
Summer Intern
Wayne County Community College District
06.2019 - 08.2019Read More
Salem High School
High School Diploma
Read More