Julius Ramos
Bellwood,IL
Summary
Detail-oriented groomer with a proven track record in client communication and relationship building. Skilled in effectively evaluating pets' needs, managing appointments, and fostering trust with pet owners to enhance repeat business.
Overview
3
3
years of professional experience
Work History
Groomer
Petco
Hillside, Illinois
10.2022 - 08.2025
- Groomed dogs and cats using appropriate tools and techniques.
- Provided excellent customer service by addressing pet owner inquiries.
- Maintained cleanliness and organization of grooming area and equipment.
- Followed safety protocols to ensure pet well-being during grooming sessions.
- Evaluated pets' condition to recommend additional services or products.
- Built rapport with clients to foster trust and repeat business.
- Managed appointment scheduling for grooming services efficiently.
- Organized appointments so that multiple pets could be serviced efficiently without compromising quality of service provided.
- Utilized scissors, clippers, brushes, combs and other tools properly during grooming sessions.
- Bathed and groomed dogs of various breeds and sizes according to customer instructions.
- Communicated with customers regarding their pet's needs and recommended additional services or products when necessary.
- Developed positive relationships with customers through friendly interactions both over the phone and in person.
- Handled pets with gentle demeanor to help animals feel calm and secure.
- Reviewed pet records from daily visits and appointments, entering important data into system.
- Cleaned and sanitized equipment and surfaces to protect animal and staff health.
Education
GED -
GED
09-2022
Skills
- Customer service
- Appointments management
- Pet grooming
- Client communication
- Attention to detail
- Team collaboration
- Problem solving
- Patience and empathy
- Flexible schedule
- Teamwork and collaboration
Timeline
Groomer
Petco
10.2022 - 08.2025
GED -
GED