JULIUS WALKER
Landover,MD
Summary
Well-Rounded Executive Administrative Professional Providing 12+ Years of Expertise Supporting Non-Profit and Private Sectors Across the Metropolitan Areas. A strategic problem-solver who responds to challenges with confidence, envisions smart solutions, and executes with urgency across all levels of an organization. Recognized throughout long-standing career for ability to quickly grasp organizational processes, workflows, policies, and procedures with minimal ramp-up time. Savvy in managing multifaceted office administrative functions. Offering "day one" to any office setting the following immediate values
Overview
1824
1824
years of professional experience
Work History
Erap Case Manger
GREATER WASHINGTON URBAN LEAGUE
04.2024 - Current
- Managed all aspects of seasonal assistance provision for eligible clients in the Emergency Rental Assistance Program (ERAP) and Utility Assistance under the supervision of the Senior Program Manager
- Completed and processed client applications to determine eligibility.
Id Program Assistant
WASHINGTON METROPOLITAN AREA TRANSIT AUTHORITY
10.2022 - Current
- Diligently ensured timely maintenance of sensitive personnel security data, showcasing a commitment to data integrity and confidentiality
- Oversaw the meticulous supervision of personnel ID records, filing systems, and archived files, reflecting a proactive approach to organizational documentation.
CMMS Administrator
JONES LANG LASAL LE-Washington, DC
07.2022 - 10.2022
- - Proactively developed and maintained impeccable accuracy of equipment metadata in the EAM system, including manufacturer details, model specifications, serial numbers, and system structure information
- Implemented effective labeling/barcoding for easy facility identification.
Customer Service Representative
JONES LANG LASAL LE-Washington, DC
04.202 - 07.2022
- Orchestrated overall customer service operations for WMATA, elevating the experience for executive staff, constituents, guests, and visitors
- Developed and executed innovative solutions, ensuring seamless daily operations of the office.
SR. FA MILY SERVICE CASE MANGR
DL MCLAUGHLIN FUNERAL HOME
02.2021 - 04.2022
- Provided compassionate and empathetic support to grieving families, offering counseling services to help them navigate the funeral planning process
- Managed end-to-end funeral service arrangements, ensuring seamless coordination and execution of ceremonies, burials, and related events.
Education
Associate of Arts - Biblical Studies
WORD OF PRAYER BIBLE INSTITUTE-LARGO, MD
06.2020
Skills
- Achieved superior client evaluations
- Microsoft Office: Outlook, Word, Excel, PowerPoint
- SharePoint
- Office Automation: Scanners, Fax, Copy Machines
- Type 65 WPM
- Clerical Support
- Critical Thinking
- Effective Communicator
- Administrative Support
- Schedule Coordination
- Problem Solving
- Recognized as an in-demand administrative professional for employment agencies throughout the Washington, DC Metropolitan Area
- Office Administration
- Strategic Planning
- Office Management
- Project Support
- Multi-Tasker/Quick Learner
- Domestic Travel
- Organization Management
- Time Management
- Process Improvement
- Attention to Detail
- Program Coordination
- Customer Service Support
- Inventory Management
- Conference Support
- Personnel Support
- Performance Tracking
- Community Outreach
- Client Advocacy
- Crisis Intervention
- Home Visits and Inspections
- Conflict Resolution
- Relationship Building
- Email and Telephone Etiquette
- Positive Attitude
- Organization and Multitasking
Timeline
Erap Case Manger
GREATER WASHINGTON URBAN LEAGUE
04.2024 - Current
Id Program Assistant
WASHINGTON METROPOLITAN AREA TRANSIT AUTHORITY
10.2022 - Current
CMMS Administrator
JONES LANG LASAL LE-Washington, DC
07.2022 - 10.2022
SR. FA MILY SERVICE CASE MANGR
DL MCLAUGHLIN FUNERAL HOME
02.2021 - 04.2022
Associate of Arts - Biblical Studies
WORD OF PRAYER BIBLE INSTITUTE-LARGO, MD
Customer Service Representative
JONES LANG LASAL LE-Washington, DC
04.202 - 07.2022
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