Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mary Pickett

Cincinnati,OH

Summary

Experienced with coordinating and managing multiple projects simultaneously. Utilizes effective communication and organizational skills to ensure seamless project execution. Track record of implementing process improvements and achieving project milestones.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Lead CCMEP Case Manager

Urban League of Greater Southwestern Ohio
04.2025 - Current
  • See previous position at ULGSO or similar responsibilities.
  • Led case management processes, ensuring compliance with regulatory standards and organizational policies.
  • Promoted within a year of being hired and chosen by team members.
  • Train staff member on Case Management processes and procedures.

CCMEP Case Manager

Urban League Of Greater Southwestern Ohio
04.2024 - 04.2025
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.

EDUCATION SUPERVISOR

Santa Maria Community Services
08.2022 - 04.2024
  • Evaluated programs and monitor implementation and compliance with regulations to achieve objectives.
  • Used assessments (TABE) to monitor student learning outcomes.
  • Trained staff on using new company-wide database, Prolocity Salesforce.
  • Maintained program files, records, databases, and websites to gather research and prepare and submit report findings.
  • Secured funding ($30,000) for nonprofit organization by writing compelling grant proposal.

WORKFORCE COACH

Santa Maria Community Services
02.2022 - 08.2022
  • Assessed needs of each client and recommended appropriate services and resources.
  • Documented all communication with applicants and input information into system using ARIES and LISC Salesforce.
  • Helped 45 participants in reaching goals of self-sufficiency.

EDUCATION INSTRUCTOR

Santa Maria Community Services
09.2019 - 02.2022
  • Facilitated online and hands-on education for over 30 students to promote effective tailored learning
  • Administered skills assessments such as TABE and Locator to uncover performance gaps
  • Prepared individualized lesson plans for students of different stages of life and education progress to obtain their High School Equivalency
  • Utilized Microsoft Office Products, such as Word, Excel, and Teams, to keep track of students' attendance in class, communicate with LCW team, and create worksheets for students as needed
  • Used LISC Salesforce and OWCMS to log case notes for participants who attended class or were contacted.

Education

Bachelor of Arts - Organizational Leadership

Northern Kentucky University
05.2019

Skills

  • Skilled community-based case manager
  • Attention to Detail
  • Flexible and Adaptable
  • Interpersonal Communication
  • Self-Motivated
  • Problem-solving
  • Project management
  • Team leadership

Certification

The Nonprofit Leadership Institute of Greater Cincinnati ADVANCE Program Graduate

Timeline

Lead CCMEP Case Manager

Urban League of Greater Southwestern Ohio
04.2025 - Current

CCMEP Case Manager

Urban League Of Greater Southwestern Ohio
04.2024 - 04.2025

EDUCATION SUPERVISOR

Santa Maria Community Services
08.2022 - 04.2024

WORKFORCE COACH

Santa Maria Community Services
02.2022 - 08.2022

EDUCATION INSTRUCTOR

Santa Maria Community Services
09.2019 - 02.2022

Bachelor of Arts - Organizational Leadership

Northern Kentucky University

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