Juljana “Julie” Rodhani
Southington
Summary
Dedicated phlebotomist with experience at Hartford Healthcare, skilled in venipuncture and patient care. Proven ability to enhance patient comfort and satisfaction through effective communication and compassionate support. Committed to maintaining compliance with HIPAA and ensuring accurate specimen handling, contributing to a streamlined healthcare environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Phlebotomist
Hartford Healthcare
New Britain, CT
08.2024 - 04.2025
- Collected blood samples from patients while adhering to safety protocols and infection control measures.
- Maintained accurate patient records and ensured compliance with regulatory standards in sample handling.
- Assisted in preparing specimens for laboratory analysis, ensuring proper labeling and documentation procedures.
- Provided compassionate care to patients during blood draws, alleviating anxiety through effective communication.
- Executed venipuncture techniques with precision, adapting to individual patient needs and comfort levels.
General Support Associate
Bristol Health
Bristol, CT
08.2023 - 03.2024
- Assisted patients with inquiries, enhancing overall customer service experience.
- Collaborated with multidisciplinary teams to streamline communication and patient care processes.
- Implemented feedback mechanisms to enhance service delivery and patient satisfaction scores.
- Resolved patient issues promptly, contributing to a positive healthcare environment.
- Trained on protocols and safety procedures.
Education
Associate of Science - Nursing
Naugatuck Valley Community College
Waterbury, CTCertificate - Basic Life Support
American Red Cross
Farmington, CT07.2024
Certificate - Phlebotomy
Naugatuck Valley Community College
Waterbury, CT05.2024
Skills
- Venipuncture
- Patient care
- Specimen handling
- Sample and specimen collection
- Butterfly needle technique
- HIPAA compliance
- Patient confidentiality
- Blood collection techniques
- Specimen labeling procedures
- Patient support
- Blood culture collection
- Capillary puncture
- Data entry
- Specimen preparation
- Patient preparation
- Adaptable approach
Certification
Certified Phlebotomy Technician and Basic Life Support
Languages
English
Native or Bilingual
Albanian
Native or Bilingual
Timeline
Phlebotomist
Hartford Healthcare
08.2024 - 04.2025
General Support Associate
Bristol Health
08.2023 - 03.2024
Associate of Science - Nursing
Naugatuck Valley Community College
Certificate - Basic Life Support
American Red Cross
Certificate - Phlebotomy
Naugatuck Valley Community College