Jullian Birriel
Liberty
Summary
Results-driven professional skilled in customer service, staff training, and inventory management. Effectively coordinated schedules and improved team efficiency. Experienced in grounds maintenance and food service with a strong emphasis on health compliance. Focused on enhancing operational efficiency and customer satisfaction.
Overview
13
13
years of professional experience
Work History
Grounds Crew Member
Jerry's Tree And Landscape
Liberty
07.2021 - Current
- Pruned and trimmed trees and shrubs to enhance landscape aesthetics and promote plant health.
- Operated mowers, trimmers, and blowers for efficient grounds upkeep.
- Removed debris and litter to ensure clean outdoor spaces.
- Responded to client inquiries about landscaping services to ensure satisfaction and build rapport.
- Collaborated with crew members to execute large-scale projects on time and to client specifications.
- Scheduled maintenance tasks in accordance with seasonal requirements.
Food Service Worker
Foster Supply & Hospitality
Youngsville
06.2019 - Current
- Maintained cleanliness in food preparation and service areas, contributing to adherence to health standards.
- Delivered exceptional customer service during meal service, enhancing guest satisfaction.
- Trained new staff on food safety and service protocols, fostering compliance and enhancing team readiness.
- Managed inventory and restocked supplies, supporting seamless daily operations.
- Operated cash register for processing cash, check, and credit card transactions.
- Performed opening and closing duties, including workstation setup with necessary supplies.
Satellite Communications System Operator
US Army
02.2013 - 02.2020
- Operated satellite communication systems for critical mission success.
- Coordinated equipment setup and deployment in diverse environments to ensure operational readiness.
- Managed multiple projects simultaneously, adhering to strict deadlines.
- Trained junior operators on system functions and troubleshooting techniques.
- Collaborated with teams to implement communication plans that supported mission objectives.
Shift Supervisor
Villa Roma and Conference Center
Callicoon
04.2016 - 05.2019
- Coordinated scheduling for team of 20 members, optimizing shift coverage and reducing gaps.
- Trained and mentored staff on customer service best practices and operational procedures.
- Identified departmental improvement areas and implemented changes, enhancing workflow and service delivery.
- Reviewed employee time sheets for accuracy, ensuring timely payroll processing and compliance.
- Monitored inventory levels, ensuring timely ordering of supplies and equipment.
Education
High School Diploma -
Sullivan West Central School
Lake Huntington, NY06-2009
Skills
- Landscape maintenance
- Inventory management
- Scheduling coordination
- Time management
- Staff training
- Customer service
- Team leadership
- Problem solving
- Attention to detail
Timeline
Grounds Crew Member
Jerry's Tree And Landscape
07.2021 - Current
Food Service Worker
Foster Supply & Hospitality
06.2019 - Current
Shift Supervisor
Villa Roma and Conference Center
04.2016 - 05.2019
Satellite Communications System Operator
US Army
02.2013 - 02.2020
High School Diploma -
Sullivan West Central School