Jullian Patino
Indianapolis,IN
Summary
Skilled Front Desk Supervisor successful at solving a range of daily issues with an efficient and professional attitude. Demonstrated adapting to changing demands and learn new information quickly. Skilled in training and managing personnel and providing excellent positional coverage.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Volunteer
Holy Sprit Catholic Church
Indianapolis , Indiana
2023.01 - Current
- Assisted with fundraising efforts, including event planning and donor outreach.
- Helped with prep, set up, and breakdown of community and public events.
- Identified areas where improvements could be made in order to increase efficiency and effectiveness of future missions trips.
Guest Service Agent
Hilton
Indianapolis , Indiana
2022.02 - Current
- Greeted guests with a friendly and welcoming attitude.
- Addressed inquiries regarding hotel services, amenities, and nearby points of interest.
- Adhered strictly to company policies and procedures while performing job duties.
- Responded to guests, including email, telephone, and in-person inquiries.
Education
Bachelor of Science - Mechanical Engineering Technology
Purdue University - Indianapolis
Indianapolis, IN2024-12
Skills
- Relationship Building
- Guest Relations
- Customer service
- Registration management
- Guest service and assistance
- Manufacturing Processes
Certification
- Acquiring Lean Six Sigma Certification
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
References
References available upon request.
Timeline
Volunteer
Holy Sprit Catholic Church
2023.01 - Current
Guest Service Agent
Hilton
2022.02 - Current
- Acquiring Lean Six Sigma Certification
Bachelor of Science - Mechanical Engineering Technology
Purdue University - Indianapolis
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