Jocelyn Franklin
Morrow,GA
Summary
Vast Experience directing Production, Quality, Safety and Cost Control for large production area. Proven ability to design and enhance processes in support of continuous improvement programs. Managed raw materials inventory by coordinating with vendors. Demonstrated track record training, mentoring and motivating teams to improve overall productivity and performance. Exceptional interpersonal skills, recognized for seamlessly working with customer teams to identify and resolve quality and process issues. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
20
20
years of professional experience
Work History
Operations Supervisor/Manager
Kuehne+Nagel
06.2022 - 01.2024
- Oversee all supervisors and leads
- Maintain daily schedule
- Investigate orders still on Open Order Report
- Process improvement
- AS/400 Blue yonder
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks
- Improved operational efficiency by streamlining processes and implementing time-saving strategies
- Developed and implemented standard operating procedures to ensure consistency in service delivery across all shifts
- Compiled training materials for new employees and tracked skill development
Manufacturing Supervisor
Pregis
07.2021 - 06.2022
- Drive daily production
- Assist operators with setting up rolls to run mailers
- Troubleshoot technical issues
- Train, coach, mentor and retrain associates
- Keep track of labor and waste cost
- Startup company.
Line Manager
Purple Mattress
01.2020 - 08.2021
- Accountable for achieving performance goals for key metrics including Safety, Quality, Throughput, Cost, Uptime, and Work In Progress (WIP)
- Operate production line safely and efficiently
- Ensure employees are safe and wear personal protective equipment (PPE)
- Approve time sheets, keep roll sheets updated, and ensure shift changes happen correctly and efficiently
- Drive daily 5S and workplace organization activities, ensure operator equipment maintenance duties are performed.
- Improved production efficiency by streamlining processes and implementing lean manufacturing techniques
- Reduced employee turnover through effective communication, regular feedback, and promoting a positive work environment
Production Supervisor
Renaissance Food Group
08.2017 - 01.2020
- Maintained top-notch quality control standards and eliminated downtime to maximize revenue
- Kept areas clean, neat and inspection-ready at all times, maintaining strict compliance with GMP guidelines to keep products within tight tolerances
- Conducted performance reviews to identify and rectify areas for improvement
- Reviewed individual employee performance on 30-day basis to correct issues and enhance productivity
- Controlled material usage to keep costs low, proactively investigating and resolving discrepancies to minimize waste.
- Optimized workflow through effective resource allocation and scheduling adjustments
- Reduced equipment downtime by implementing preventive maintenance programs and timely repairs
- Enhanced production efficiency by implementing lean manufacturing techniques and reducing waste
Automated Logistical Specialist
US Army
06.2004 - 12.2011
- Printed, picked and packed items for shipment according to tight schedules
- Loaded, unloaded, moved and sorted materials to keep items flowing to correct locations
- Checked items into computer system, printed labels and directed to storage locations
- Monitored multiple databases to keep track of all company inventory
- Effectively controlled the release of proprietary and confidential information for general client lists
- Report Project plans, progress and results to superiors.
Education
High School Diploma -
Lovejoy High School
Hampton, GA05.2003
Skills
- SQF
- Kaizen
- Food Manufacturing
- Quality Assurance
- SAP
- Supervising Experience
- Forklift
- Quality Control
- 5S
- Quality Inspection
Timeline
Operations Supervisor/Manager
Kuehne+Nagel
06.2022 - 01.2024
Manufacturing Supervisor
Pregis
07.2021 - 06.2022
Line Manager
Purple Mattress
01.2020 - 08.2021
Production Supervisor
Renaissance Food Group
08.2017 - 01.2020
Automated Logistical Specialist
US Army
06.2004 - 12.2011
High School Diploma -
Lovejoy High School