Julyssa Arjona
The Bronx,NY
Summary
Versatile and compassionate professional with a track record of enhancing client satisfaction and streamlining operations at Freedom Care. Leveraged bilingual capabilities and expertise in personal care and medication distribution to improve resident wellbeing. Demonstrated strong leadership and organizational skills, significantly improving team coordination and efficiency.
Overview
11
11
years of professional experience
1
1
Certification
Work History
CareTaker
Freedom Care
11.2019 - Current
- Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
- Assisted clients with daily living tasks, maintaining their dignity and independence while ensuring their comfort and wellbeing.
- Remained alert to problems or health issues of clients and competently responded.
- Managed medication schedules for residents to ensure timely and accurate administration.
Uber Partner
Uber Eats
01.2018 - Current
- Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers and deliveries.
- Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
- Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
Bus Matron
D&J Ambulette Services
06.2016 - 06.2018
- Prevented unauthorized individuals from entering the bus by vigilantly monitoring access points during pick-up and drop-off times.
- Assisted in training new Bus Matrons, sharing valuable knowledge and experiences to promote success within the role.
- Promoted cleanliness within the bus by enforcing rules about food consumption, littering, and personal belongings.
- Collaborated with bus drivers to coordinate schedules, routes, and stops for efficient transportation services.
- Weekend receptionist work in company office. Handling incoming and outgoing calls and drivers.
Contracts Filer
Department Of Education
01.2014 - 06.2015
- Reduced misplaced documents by maintaining a clean and organized filing area, ensuring proper storage of important files.
- Adhered to company policies and government regulations regarding data oversight and confidentiality to promote overall information security.
- Ensured compliance with industry regulations by maintaining accurate documentation for audits and inspections.
- Maintained physical and computer-based filing systems.
- Examined, categorized, and sorted incoming documents.
Education
Medical Assistance - Medical Assistance
Sanford Brown Institute
New York, NY10-2009
GED -
Bronx Educational Oppurtunity Center
The Bronx, NY02-2006
Skills
- Personal care
- Safety awareness
- Meal preparation
- Medication distribution
- Transportation assistance
- Bilingual: Fluent English and Spaniish
Certification
Medical Assistance
Languages
Spanish
Professional Working
Timeline
CareTaker
Freedom Care
11.2019 - Current
Uber Partner
Uber Eats
01.2018 - Current
Bus Matron
D&J Ambulette Services
06.2016 - 06.2018
Contracts Filer
Department Of Education
01.2014 - 06.2015
Medical Assistance - Medical Assistance
Sanford Brown Institute
GED -
Bronx Educational Oppurtunity Center