Juma Bushiri
Pleasant Prairie,WI
Summary
Proven leader and effective communicator, adept in problem resolution and quality control, demonstrated through impactful contributions at Amazon. Excelled in problem solving and prioritization, enhancing operational efficiency and customer satisfaction. Leveraged Microsoft Excel for meticulous record-keeping, achieving significant improvements in process accuracy and team productivity.
Overview
5
5
years of professional experience
Work History
Inbound Stower
Amazon
11.2023 - Current
- Sorting customer products into pods according to priority, weight, and size.
- Maintained clean and organized workspaces to uphold safety standards.
- Separated damaged items from functional ones before placing on shelves.
- Inspected items for any damages and reported discrepancies to problem solve.
Store Associate
Aldi
12.2022 - 10.2023
- Prioritized helping customers over completing other routine tasks in store.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed strong rapport with customers and created positive impression of business.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Quality Inspector
Johnson Screens
06.2021 - 02.2022
- Worked with specific production team members to rectify production issues and maintain high-quality final products.
- Inspected outbound shipments and conducted random sampling of product quality.
- Inspected products with accuracy, reporting problems or defects quickly.
- Recorded inspection and test data such as weights, temperatures, grades and quantities inspected into data sheets on excel
- Identified and helped resolve non-conforming product issues.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Completed precise measurements using special tools.
- Collaborated with production staff to establish and meet quality standards
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Analyzed and interpreted blueprints, data, manuals, and other materials to determine specifications, inspection and testing procedure, adjustment and certification methods, formulas, and measuring instruments required.
Line Operator
Cargill
07.2019 - 02.2020
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Used tools such as calipers, micrometers and protractors in alignment with best practices.
- Followed best manufacturing practices for operation of production equipment.
- Adjusted machine feed and speed to correct machine malfunctions.
Education
High School Diploma -
Jefferson High School
Rockford, IL06.2018
Skills
- Problem Resolution
- Communication
- Customer Service
- Quality Control
- Mechanical Troubleshooting
- Specifications Interpretation
- Natural Leader
- Maintaining Records
- Documentation
- Microsoft Excel
- Prioritization
- Reading Comprehension
Timeline
Inbound Stower
Amazon
11.2023 - Current
Store Associate
Aldi
12.2022 - 10.2023
Quality Inspector
Johnson Screens
06.2021 - 02.2022
Line Operator
Cargill
07.2019 - 02.2020
High School Diploma -
Jefferson High School