Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Viviana Reynoso

Ceres,CA

Summary

Diligent professional with superior work ethic, friendly demeanor and several years of experience. Customer-focused employee with commitment to quality assurance. Background includes receiving, inspecting and logging products and maintaining cleanliness of storage areas.

Overview

9
9
years of professional experience

Work History

Inbound Stower

Amazon
Tracy, CA
07.2021 - Current
  • Performed regular cycle counts to maintain an up-to-date inventory record.
  • Cleaned warehouse floors, walls, shelves, racks, bins. regularly.
  • Scanned barcodes on products to ensure accurate tracking of inventory levels.
  • Identified damaged goods received as part of the shipment process and reported them accordingly.
  • Adhered to food safety regulations when handling perishable products.
  • Maintained cleanliness of work area by sweeping, dusting, mopping floors.
  • Maintained a safe, clean and organized work environment at all times.
  • Provided support with special projects as requested by management.
  • Trained new employees on job duties, company policies, and safety protocols.
  • Inspected material handling equipment for any damages before use.

Customer Service Representative

Del Rio Cleaners
Modesto
08.2015 - 06.2021
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Answered customer inquiries via phone, email, and chat.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Developed positive relationships with customers through friendly interactions.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Conducted regular follow-up calls with customers after resolving their issues.
  • Assisted customers with product selection, ordering, billing, returns, and exchanges.
  • Help support other stores when needed help

Education

High School Diploma -

Turlock High School
Turlock, CA
06-2013

Skills

  • Stock organization
  • Warehouse Safety
  • Maintaining records
  • Barcode scanning
  • Loading and unloading
  • Order Picking
  • Staff Training
  • High-energy attitude
  • Delivery Scheduling
  • Problem Resolution
  • Customer Relations
  • Punctual and Reliable
  • Driver
  • Closing shift

Languages

Spanish
Professional

Timeline

Inbound Stower

Amazon
07.2021 - Current

Customer Service Representative

Del Rio Cleaners
08.2015 - 06.2021

High School Diploma -

Turlock High School

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Viviana Reynoso