Jumell Hodges
Carbondale,IL
Summary
Results-driven insurance professional with strong sales background and record of exceeding revenue targets with tenacious approach.
Diligent worker eager to take on challenging tasks and support the team. Bringing many years of experience. Safety-conscious and quality-minded, committed to ensuring efficient and effective completion of all assigned duties.
Hardworking Worker known for high productivity and efficient task completion. Possess specialized skills in time management, quality control, and safety compliance. Excel in teamwork, communication, and adaptability, ensuring smooth operation and project success.
Overview
7
7
years of professional experience
Work History
Online Personal Shopper
Walmart
Marion, Illinois
01.2025 - 02.2026
- Collaborated with customers to select products based on preferences and needs.
- Navigated Walmart's online platform to efficiently manage shopping orders.
- Provided recommendations for products to enhance customer satisfaction and experience.
- Communicated with customers regarding order updates and delivery timelines.
- Resolved customer inquiries and issues related to online shopping services.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Satisfied customers with quick, accurate service under tight deadlines.
- Processed refunds, returns and exchanges efficiently.
- Operated pallet jack to transport materials within warehouse efficiently.
- Loaded and unloaded products from delivery trucks accurately.
Life insurance agent
American insurance life insurance
Wisconsin, USA
09.2023 - 02.2024
- I found families who wanted life insurance and sat and talked with them about plans that had the best fit for them and their loved ones
- Assisted clients in selecting appropriate life insurance policies.
- Conducted thorough needs assessments for prospective policyholders.
- Educated clients on benefits of life insurance products offered.
- Provided personalized service to clients by phone, email, or in-person meetings.
- Sold life insurance policies via telephone and assisted other agents with underwriting.
- Educated clients on various types of life insurance policies available in the market.
- Calculated premiums and established payment methods.
Package Handler
Fedex
Wisconsin, USA
08.2023 - 12.2023
- Carried packages from the carrier into the loading truck
- Loaded and unloaded packages onto delivery trucks efficiently.
- Operated material handling equipment to move packages safely.
- Maintained cleanliness and organization of the work area daily.
- Assisted in training new package handlers on proper procedures.
- Stacked boxes onto pallets in an efficient manner.
- Sorted packages for efficient delivery based on destination and priority.
Cashier
Boston market
Melrose Park, USA
05.2019 - 09.2021
- I Welcomed in customers, greeted them with kindness and ask what would they like from the menu full of delicious choices
- Processed customer transactions efficiently and accurately at fast-casual restaurant.
- Maintained clean and organized checkout area to enhance customer experience.
- Handled cash, credit, and digital payments with attention to detail.
- Collaborated with team members to ensure smooth service during peak hours.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Managed table assignments and ensured timely service for guests.
- Provided excellent customer service to enhance dining experiences.
- Collaborated with kitchen staff to fulfill special requests efficiently.
- Handled cash transactions and processed payments accurately.
- Maintained cleanliness and organization of dining area throughout shifts.
Education
Southern Illinois University -
Southern Illinois University
Carbondale, ILAustin College Career Academy -
Austin College Career Academy
Chicago, IL 05.2018 - 06/2022
Skills
- Hard worker
- Fast paced worker
- Leadership mentality
- Motivative
- Uplifting
- Good Listener
- Good Multitakser
- Good with Computers
- Streamlining processes
- Building Relationships
- New Agent Training
- Email Marketing
- Referral management
- Customer service
- Time management
- Effective communication
- Sales strategies
- Order processing
- Verifying order accuracy
- Attention to detail
- Heavy lifting
- Fashion trends
- Online ordering
- Online order processing
- Payment processing
- Sales expertise
Languages
English
Timeline
Online Personal Shopper
Walmart
01.2025 - 02.2026
Life insurance agent
American insurance life insurance
09.2023 - 02.2024
Package Handler
Fedex
08.2023 - 12.2023
Cashier
Boston market
05.2019 - 09.2021
Austin College Career Academy -
Austin College Career Academy
05.2018 - 06/2022
Southern Illinois University -
Southern Illinois University