- Playing Sports
- Video Gaming
Steven Zabala
Cleveland
Summary
Dynamic and results-oriented professional with a proven track record at Walmart, enhancing customer satisfaction through meticulous order fulfillment and efficient service. Skilled in product picking and demonstrating exceptional patience and empathy, consistently meeting quality goals. A reliable team worker known for a flexible schedule and fast, efficient service, contributing to high satisfaction ratings.
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Professional food service worker with strong focus on delivering quality and efficiency. Skilled in preparing and serving food, maintaining cleanliness, and providing excellent customer service. Reliable team player who adapts to changing needs and ensures smooth operations. Known for strong work ethic, punctuality, and positive attitude.
Overview
3
3
years of professional experience
Work History
Online Personal Shopper
Walmart
02.2024 - 09.2024
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Helped customers locate products and checked store system for merchandise at other sites.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Fast Food Worker
McDonald's
10.2023 - 05.2024
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Ensured prompt delivery of takeout orders by efficiently packaging items and verifying accuracy before handing them off to customers or drivers.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Fast Food Worker
McDonald's
07.2021 - 06.2023
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
Education
High School Diploma -
John Marshall High School
3952 W 140th St., Cleveland, Oh 4411105-2021
Skills
- Patience and empathy
- Customer service expertise
- Sales experience
- Product picking
- Heavy lifting
- Flexible schedule
- Truck loading
- Fast and efficient service worker
- Reliable team worker
- Dependable and cooperative
Interests
Timeline
Online Personal Shopper
Walmart
02.2024 - 09.2024
Fast Food Worker
McDonald's
10.2023 - 05.2024
Fast Food Worker
McDonald's
07.2021 - 06.2023
High School Diploma -
John Marshall High School
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