combo cashier/courtesy
Nevaeh Champ
Ralphs Grocery Store
Mission Viejo,CA
Work Preference
Work Type
Part Time
Important To Me
Work-life balanceCareer advancementFlexible work hours
Detail-oriented in store personal shopper and cashier/courtesy clerk with experience in grocery order picking, packing, and customer service. Delivers accurate orders through careful product selection and fast-paced fulfillment. Known for reliability, speed, and attention to detail.
2
Year of experience
Work History
Online Personal Shopper
2 Months
Ralphs Grocery Store - Dana Point, California | 08.2026 - Current
- Picked online grocery orders efficiently using Ralphs handheld device and pick list to ensure accuracy.
- Selected fresh produce, meat, and pantry items for customer orders.
- Inspected expiration dates and product quality before bagging items to maintain high standards.
- Packed orders carefully for pickup and delivery handoff.
- Followed Ralph's standards for speed, accuracy, and customer service.
- Cultivated customer loyalty by engaging in personalized interactions. through personalized service and attention to detail.
- Supported customer loyalty and retention through positive feedback and personalized service.
- Reported order changes and item issues to store team.
Cashier
1 Year 1 Month
Ralphs Grocery Store - Dana Point, California | 09.2025 - Current
- Processed payments accurately through cash, check, credit card, gift card, and automatic debit transactions.
- Resolved customer inquiries and concerns promptly, improving overall satisfaction.
- Assisted customers with inquiries, contributing to positive shopping experiences.
- Packed customer orders to ensure safe transit of fragile and refrigerated items.
Courtesy Clerk
1 Year 4 Months
Ralphs Grocery Store - Dana Point, California | 06.2025 - Current
- Enhanced customer satisfaction by efficiently handling bagging and carryout tasks.
- Streamlined checkout process by collaborating with cashiers, improving overall customer experience.
- Delivered excellent customer service through friendly and courteous interactions with customers.
- Followed best practices for bagging items in reusable, plastic and paper bags.
- Organized and stocked checkout lanes with necessary supplies to ensure efficiency during peak hours. with bags, receipt paper, and customer supplies.
- Maintained front-end cleanliness by sweeping spills and removing debris.
- Performed opening duties, including cleaning shelves and preparing store for customers.
- Guided customers to product locations throughout the store, helping them find requested items quickly and efficiently. to product locations throughout store to help find requested items.
Education
High School Diploma
San Juan Hills High School - San Juan Capistrano, CA
06-2025
Skills
Cash/payment handling
Order picking and packing
Product inspection and substitution
Mobile order management
Grocery management
Customer service
Attention to detail
Problem solving
References
References available upon request.
Timeline
Online Personal Shopper
Ralphs Grocery Store
08.2026 - CurrentRead more
Cashier
Ralphs Grocery Store
09.2025 - CurrentRead more
Courtesy Clerk
Ralphs Grocery Store
06.2025 - CurrentRead more
San Juan Hills High School - High School Diploma,
Read more