Efficient and detail-oriented collections specialist with experience in medical billing and data entry. Skilled in managing customer inquiries and implementing strategies to improve billing processes, ensuring accuracy and timely resolutions.
Overview
6
6
years of professional experience
Work History
Online Personal Shopper
H-E-B
Mission, TX
09.2021 - Current
Assisted customers in selecting products based on preferences and needs.
Utilized online shopping platforms to streamline product searches and orders.
Maintained up-to-date knowledge of current promotions and product availability.
Provided exceptional customer service through timely communication and support.
Collections Specialist
Alliance Billing and Collections
Corpus Christi, TX
06.2020 - 08.2020
Processed and reviewed invoices for accuracy, ensuring timely billing cycles.
Managed customer account inquiries to resolve discrepancies and enhance satisfaction.
Coordinated with healthcare providers to verify patient insurance coverage and eligibility.
Implemented strategies to streamline billing procedures, improving efficiency in payment collection.