JUMILIA WILSON
Tampa,,FL
Summary
A dedicated customer service professional known for delivering exceptional service and building strong customer relationships. Demonstrates exceptional communication and problem-solving skills, accompanied by a profound grasp of customer service principles and practices.
Overview
7
7
years of professional experience
Work History
Medical Esthetician
Body By Lipo
08.2017 - 02.2023
- Assisted clients with their weight loss goals by providing personalized guidance and support.
- Maintained accurate records of clients progress, tracking key metrics and milestones.
- Conducted regular inventory checks, updating product records and ensuring stock availability.
- Identified clients needs and recommended products and services that aligned with their goals
- Handled inbound calls, scheduling appointments, and making outbound calls to follow up with clients.
Medical Esthetician
Deplux Beauty Spa
01.2016 - 08.2017
- Analyzed customers skin conditions, determined their skin types, and recommended appropriate facial products.
- Successfully upsold additional skincare products and services, increasing sales and enhancing customer satisfaction.
- Provided efficient and precise body waxing services.
- Managed product inventory.
- Managed incoming calls, efficiently scheduled appointments, and proactively reached out to clients with appointment reminders.
- Maintained a safe and clean work environment, following strict hygiene and sanitation protocols.
Education
Medical Esthetics Liscense: Medical Esthetics -
Estelle Institute
4.2016
High School Diploma
Wayne High School
Fort Wayne, IN06.2010
Skills
- Customer Relations
- Computer Skills (MS Windows 11 Proficient)
- Effective Problem Solver
- Excellent Verbal and Written Communication Skills
- Typing Proficiency
- Quick Learner
- Excellent Organization and Prioritization Skill
- Strong Work Ethic
Timeline
Medical Esthetician
Body By Lipo
08.2017 - 02.2023
Medical Esthetician
Deplux Beauty Spa
01.2016 - 08.2017
Medical Esthetics Liscense: Medical Esthetics -
Estelle Institute
High School Diploma
Wayne High School
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