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Jumol Mentis
Customer Service Associate
Brooklyn,NY
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Delivery Assistant
Amazon
Manhattan, NY
02.2020 - 12.2021
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Completed and submitted logs and paperwork every day to maintain records.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Completed on-time deliveries by choosing best and most efficient routes.
- Verified load against delivery ticket before beginning every shift.
- Completed paperwork using neat and legible handwriting.
- Submitted receipts and money received from deliveries at end of each shift.
Clerical Assistant
Kingsbrook Hospital
Brooklyn, NY
09.2018 - 12.2019
- Provided clerical support, addressing routine and special requirements.
- Reviewed time sheets, prepared attendance reports and processed payroll for office staff.
- Produced high-quality communications for internal and external use.
- Helped staff complete special projects by organizing documentation and supplies to handle forecasted demands.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Composed sensitive, confidential reports and documentation.
- Screened visitors and issued badges to maintain safety and security.
- Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
Sales Associate
Walgreens
Brooklyn, NY
01.2017 - 08.2018
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
High School Diploma -
New Visions Chtr High School
Brooklyn, NY 09.2016 - 06.2020
Skills
Handheld scanner
Route delivery
Safe driving
Spreadsheet management
Multi-line phone proficiency
Mail handling
Software
Excel
Power Point
Timeline
Delivery Assistant
Amazon
02.2020 - 12.2021
Clerical Assistant
Kingsbrook Hospital
09.2018 - 12.2019
Sales Associate
Walgreens
01.2017 - 08.2018
High School Diploma -
New Visions Chtr High School
09.2016 - 06.2020