Overview
Work History
Education
Skills
Software
Timeline
GeneralManager

Jumol Mentis

Customer Service Associate
Brooklyn,NY

Overview

5
5
years of professional experience
4
4
years of post-secondary education

Work History

Delivery Assistant

Amazon
Manhattan, NY
02.2020 - 12.2021
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Completed and submitted logs and paperwork every day to maintain records.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Verified load against delivery ticket before beginning every shift.
  • Completed paperwork using neat and legible handwriting.
  • Submitted receipts and money received from deliveries at end of each shift.

Clerical Assistant

Kingsbrook Hospital
Brooklyn, NY
09.2018 - 12.2019
  • Provided clerical support, addressing routine and special requirements.
  • Reviewed time sheets, prepared attendance reports and processed payroll for office staff.
  • Produced high-quality communications for internal and external use.
  • Helped staff complete special projects by organizing documentation and supplies to handle forecasted demands.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Composed sensitive, confidential reports and documentation.
  • Screened visitors and issued badges to maintain safety and security.
  • Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.

Sales Associate

Walgreens
Brooklyn, NY
01.2017 - 08.2018
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

High School Diploma -

New Visions Chtr High School
Brooklyn, NY
09.2016 - 06.2020

Skills

Handheld scanner

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Software

Microsoft word

Excel

Power Point

Timeline

Delivery Assistant

Amazon
02.2020 - 12.2021

Clerical Assistant

Kingsbrook Hospital
09.2018 - 12.2019

Sales Associate

Walgreens
01.2017 - 08.2018

High School Diploma -

New Visions Chtr High School
09.2016 - 06.2020

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Jumol Mentis Customer Service Associate