Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
Teacher
Lakendra Lay

Lakendra Lay

Huntsville,AL

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience

Work History

Delivery Coordinator

Lowes Home Improvment
LakendraHuntsvillle , AL
07.2022 - Current
  • Coordinated, distributed and filed paperwork for each delivery.
  • Engaged with customers regarding delivery and merchandise requests.
  • Completed merchandise inspections to look for signs of damage and check accuracy of pulled items versus ordered items.
  • Set up delivery schedules, monitored progress and informed customers of delays or changes.
  • Used organizational skills and abilities with equipment to prepare shipping loads.
  • Answered customer questions regarding products and resolved issues with order accuracy and quality.
  • Sorted packages for delivery by arranging in delivery sequence.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Logged packaging activities and filed reports in company databases.

Supervisor

Walmart
Huntsville , AL
09.2014 - 01.2022
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Complied with company policies, objectives and communication goals.
  • Provided ongoing training to address staff needs.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Responded to customer questions regarding products, prices and availability.
  • Maintained positive working relationship with fellow staff and management.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.

Education

High School Diploma -

Columbia High
Huntsville, AL
05.2013

BBA -

Faulkner University
Montgomery, AL

Skills

  • Order Checks
  • Complaint Handling
  • Claims Management
  • Item Inspections
  • Schedule Coordination
  • Handheld Scanner
  • Data Management
  • Microsoft Office
  • Computer Skills
  • Data Entry
  • Customer Service
  • Attention to Detail

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Fall seven times; stand up eight.
Japanese proverb

Timeline

Delivery Coordinator

Lowes Home Improvment
07.2022 - Current

Supervisor

Walmart
09.2014 - 01.2022

High School Diploma -

Columbia High

BBA -

Faulkner University

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Lakendra Lay