Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gunther Goettlicher

Carrollton,TX

Summary

Seasoned customer service professional competent in organizing deliveries, dispatching drivers and resolving customer concerns. Detail-oriented, responsive and adaptable to changing conditions. Proficient in delivery regulations and procedures. Successful at keeping customers satisfied with speedy and accurate delivery services. Forward-thinking with an organized approach and in-depth understanding of business practices, customer requirements and delivery standards. Experienced shipping team member proficient in preparing and reviewing shipments, managing documentation and checking on in-progress deliveries. Excellent relationship-builder with good customer service and problem-solving skills. Organized Delivery Coordinator adept at setting up deliveries and maintaining open communication between customers, drivers and dispatchers. Knowledgeable about compliance requirements for deliveries. Ready to bring 8 years of experience to a challenging new role with room for advancement. Dependable Delivery Man with track record of reliability and driven work ethic. Honest and ethical with superior communication skills to build customer rapport. Efficient and accurate to meet deadlines and exceed customer expectations. Confident leader and team supervisor with background in materials movement. Reliable in enforcing strong safety measures and expertly allocating assignments to meet demand. Detail-oriented in inspecting for defects, operational problems and quality issues. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

9
9
years of professional experience

Work History

Delivery Coordinator

Cowboy Chicken
Dallas, TX
06.2014 - 03.2023
  • Set up delivery schedules, monitored progress and informed customers of delays or changes.
  • Coordinated, distributed and filed paperwork for each delivery.
  • Engaged with customers regarding delivery and merchandise requests.
  • Obtained sign receipts for registered and certified mail and completed necessary paperwork prior to delivery.
  • Used organizational skills and abilities with equipment to prepare shipping loads.

Education

Education

Brookhaven College
Dallas, TX

Skills

  • Shipping procedures
  • Order checks
  • Complaint handling
  • Item inspections
  • Schedule coordination

Timeline

Delivery Coordinator

Cowboy Chicken
06.2014 - 03.2023

Education

Brookhaven College
Gunther Goettlicher