Vincent Massa
Hempstead,NY
Summary
Experienced with coordinating delivery logistics and managing schedules. Utilizes problem-solving skills to address and resolve issues efficiently. Track record of maintaining high customer satisfaction through effective communication and organization.
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
18
18
years of professional experience
Work History
Delivery Coordinator
2 Fellas Moving Company
04.2019 - 04.2024
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
- Proactively identified potential issues affecting delivery success, taking corrective action as needed to maintain performance standards.
- Reduced delivery errors by double-checking orders and verifying addresses prior to departure.
- Completed on-time deliveries by choosing best and most efficient routes.
- Maintained accurate records of all completed deliveries, ensuring proper documentation for billing purposes.
Food Service Provider Cook
Johns Pizzeria
03.2006 - 03.2019
- Prepared food orders to support waitstaff and other team members.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Distributed food during busy peak periods to drive customer satisfaction.
- Streamlined kitchen operations for increased efficiency and improved meal quality.
- Handled customer inquiries professionally, resolving issues promptly to ensure repeat business.
- Enhanced customer satisfaction by providing exceptional food service and maintaining a clean, welcoming environment.
Education
Skills
- Shipping processes
- Order reviews
- Route planning
- Order checks
- Item inspections
- Safety awareness
- Workplace safety
- Meal preparation proficiency
- Food station coordination
- Order taking efficiency
- Food storage organization
- Health code adherence
- Positive attitude
Timeline
Delivery Coordinator
2 Fellas Moving Company
04.2019 - 04.2024
Food Service Provider Cook
Johns Pizzeria
03.2006 - 03.2019
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