Compassionate Behavior Health Technician with expertise in crisis intervention and client education. Skilled in implementing individualized treatment plans and maintaining therapeutic boundaries to support individuals with mental health disorders, developmental disabilities, and substance abuse issues. Collaborated with multidisciplinary teams to enhance patient care and actively participated in team meetings to monitor patient progress.
Overview
9
9
years of professional experience
Work History
Behavior Health Technician
Southwest Behavioral & Health Services
Phoenix, Arizona
09.2016 - Current
Executed crisis intervention strategies to enhance client safety.
Observed client behavior and facilitated therapeutic activities to support emotional well-being.
Collaborated with multidisciplinary teams to optimize patient care strategies.
Educated clients on coping strategies and daily living skills during sessions.
Conducted individual counseling sessions to help clients manage their emotions better.
Documented client progress and behavioral patterns to ensure accurate treatment planning.
Recorded behavioral incidents to maintain accurate client records. to keep accurate records.
Built strong relationships with colleagues to foster teamwork. with fellow staff members to enhance team collaboration.
Supported family members through the process of understanding mental illness diagnoses.
DRIVER
Northbound
Newport Beach, CA
Transported clients from residences to scheduled appointments, ensuring timely arrivals.
Operated delivery vehicles in compliance with safety regulations and company policies.
Planned efficient routes to ensure timely deliveries across service areas.
Conducted vehicle inspections and performed routine maintenance checks regularly.
Facilitated training for new drivers on safety protocols and operational procedures to enhance compliance.
Managed daily driver operations and coordinated client activities on-site and off-site to ensure smooth service delivery.
Administered crisis, relapse and prevention counseling
HOUSE MANAGER/COUNSELOR
Orange County Detox
, CA
Managed detoxification procedures, ensuring adherence to clinical protocols and resident safety
Coordinated client intake and documentation processes, streamlining information flow and enhancing service delivery
Administered prescription medication to residents, ensuring compliance with medical guidelines and individual care plans
Maintained upkeep of 16 bed facility
DATA ENTRY SPECIALIST
Trinity Broadcasting Network
Costa Mesa, CA
Maintained high quality service through data entry
Provided excellent customer service
Initiated guest service problem solving
Proficiency with Microsoft Word Office
Education
Peer Employment Training Certification - Peer Support Training
RI INTERNATIONAL
Phoenix, AZ
04-2016
CDAAC II - Certified Substance Abuse Counselor II
ACADC Institute
Huntington Beach, CA
01-2013
Certified Codependence Counselor -
ACADC INSTITUTE
Huntington Beach, CA
07-2011
Skills
Crisis intervention
Client education
Behavioral documentation
Team collaboration
Problem solving
Time management
Substance abuse counseling
Individual counseling
Emotional regulation techniques
Clinical documentation
Charting and clinical documentation
Recovery support
Family support and assistance
Timeline
Behavior Health Technician
Southwest Behavioral & Health Services
09.2016 - Current
DRIVER
Northbound
HOUSE MANAGER/COUNSELOR
Orange County Detox
DATA ENTRY SPECIALIST
Trinity Broadcasting Network
Peer Employment Training Certification - Peer Support Training