Summary
Work History
Education
Skills
Timeline
Generic

June Beritan

Brooklyn

Summary

Dynamic retail professional with extensive experience at Burlington Coat Factory, excelling in customer service and cash handling. Proven ability to train and mentor teams, enhancing productivity and satisfaction. Skilled in POS systems and time management, consistently achieving operational efficiency and fostering positive customer relationships.

Work History

Sales Floor

Burlington Coat Factory Distribution Center
Manhattan, NY
2017 - 2026
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions, and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Supervisor/cashier/

Burlington Coat Factory Distribution Center
Manhattan, NY
2017 - 2026
  • Supervised cash handling procedures to ensure accuracy and compliance.
  • Trained and mentored junior cashiers in customer service best practices.
  • Streamlined checkout processes to enhance efficiency during peak hours.
  • Resolved customer inquiries and issues promptly, ensuring satisfaction.
  • Managed daily cash reconciliation to maintain financial integrity.
  • Collaborated with management to implement new operational policies effectively.
  • Conducted regular audits of cash registers to identify discrepancies.
  • Assisted in inventory management by coordinating stock replenishment at registers.
  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
  • Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
  • Provided exceptional customer service by promptly resolving issues and fostering positive relationships with patrons.
  • Assisted customers by answering questions and fulfilling requests.
  • Evaluated presentation of checkout lanes and kept team members on top of cleaning tasks when necessary.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
  • Worked closely with team members from other departments to resolve complex customer issues or facilitate seamless transactions.
  • Taught employees fundamentals of register use, merchandise scanning and customer service.
  • Led cashiers and associates in providing thoughtful customer service.
  • Coordinated breaks for fellow cashiers, ensuring continuous coverage during busy periods without compromising productivity.
  • Mentored new team members on POS system operation, customer service strategies, and sales goals.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Conducted regular audits of register tills, ensuring accuracy in daily cash counts and minimizing discrepancies.
  • Supported store initiatives related to loyalty programs or credit card applications, driving overall sales growth.
  • Assisted customers with returns and exchanges, adhering to company policies while ensuring complete satisfaction.
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Processed both cash and card purchases and returns.
  • Resolved escalated customer disputes with special actions such as discounts.
  • Streamlined the checkout process for improved customer experience and reduced wait times.
  • Collaborated with store management to optimize cashier scheduling for peak hours, maximizing efficiency.
  • Implemented loss prevention strategies by vigilantly monitoring transactions and identifying potential theft risks.
  • Utilized point-of-sale systems proficiently, processing various forms of payment quickly and accurately.
  • Managed multiple registers during high-traffic periods, effectively reducing customer wait times and increasing sales revenue.
  • Contributed to store promotions by informing customers of available discounts or special offers at checkout.
  • Participated in ongoing professional development opportunities focused on improving cashier skills and staying current with industry trends.
  • Helped management develop employee improvement plans and motivate team members to continually improve.
  • Contributed to achieving store sales targets by suggesting additional purchases to customers, based on their needs and preferences.

Cashier/pharmacy Tech

CVS Pharmacy
Manhattan, NY
2010 - 2014
  • Processed customer transactions efficiently using point-of-sale system.
  • Assisted customers with product inquiries to enhance shopping experience.
  • Maintained cleanliness and organization of checkout area for optimal workflow.
  • Handled cash management, including balancing registers at shift end.
  • Provided exceptional customer service, resolving issues to ensure satisfaction.
  • Trained new cashiers on operational procedures and customer engagement techniques.
  • Monitored inventory levels at checkout, reporting discrepancies to management promptly.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Answered questions about store policies and addressed customer concerns.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Developed rapport and fostered brand loyalty by offering personalized service.
  • Boosted team efficiency, shared best practices in cash handling and customer interaction.
  • Assisted in inventory management, contributing to reduction in stock discrepancies.

Education

High School Diploma -

John Jay High School

Skills

  • Customer service
  • Positive attitude
  • Time management strength
  • Store opening/closing procedures
  • Multi-tasking skill
  • Employee training
  • Cash handling
  • Adaptability and dependability
  • Customer service management
  • Stock replenishment
  • Punctuality
  • Policy enforcement
  • Team leadership
  • Verbal/written communication
  • Training and coaching
  • Workplace safety
  • Refunds and exchanges
  • Flexible schedule
  • Customer relations
  • Opening and closing procedures
  • Point of sale operation
  • Punctual and reliable
  • Cashier training
  • Drawer balancing
  • Cash handling expertise
  • Cash register operation
  • POS system
  • Merchandising
  • Shift scheduling
  • POS systems
  • POS system proficiency
  • Task delegation
  • Sales expertise
  • Credit card processing
  • Cash flow management
  • Hospitality and accommodation
  • Hard-working
  • Problem-solving
  • Team collaboration
  • Product knowledge
  • Attention to detail
  • Multitasking and organization
  • Clear communication
  • Customer engagement
  • Team management
  • Coaching and mentoring

Timeline

Sales Floor

Burlington Coat Factory Distribution Center
2017 - 2026

Supervisor/cashier/

Burlington Coat Factory Distribution Center
2017 - 2026

Cashier/pharmacy Tech

CVS Pharmacy
2010 - 2014

High School Diploma -

John Jay High School

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June Beritan