June Preston
Beverly,MA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives. With almost 10 years experience in the Medical Field.
Overview
25
25
years of professional experience
Work History
Supervisor of Endoscopy Scheduling
Lahey Clinic Hospital
Burlington, MA
06.2021 - Current
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Tracked progress on projects and provided timely feedback to staff members.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
Endoscopy Scheduler
Lahey Clinic Hospital
Burlington, MA
05.2018 - 06.2021
- Developed and maintained scheduling procedures to ensure timely completion of projects.
- Ensured compliance with established policies and procedures related to scheduling activities.
- Communicated schedule changes effectively throughout the organization when necessary.
- Scheduled and confirmed appointments.
- Entered information into system to update status reports.
- Updated reports and daily logs for management use and permanent files.
Medical Administrative Secretary
Lahey Clinic Hospital
Peabody, MA
07.2016 - 05.2018
- Greeted and welcomed patients in a professional manner.
- Created and maintained patient files, ensuring accuracy of information.
- Scheduled appointments for patients, verifying insurance coverage before confirming dates.
- Answered phone calls and responded to emails from patients regarding their inquiries.
- Prepared documents such as letters, memos, reports, spreadsheets, charts, graphs and presentations.
- Processed payments from patients using an automated billing system.
- Assisted with hospital admissions paperwork as needed.
- Handled confidential documents in accordance with HIPAA regulations.
Patient Access
Lahey Clinic Hospital
Burlington, MA
05.2014 - 07.2016
- Provided customer service to patients regarding any inquiries or issues they had.
- Maintained up-to-date records of all patient encounters in the medical record system.
- Performed data entry of patient demographic information into the hospital system.
- Answered incoming calls from patients and scheduled follow-up visits as needed.
- Collected copayments from patients at time of visit, accurately entered payment information into computerized billing system, and reconciled daily cash transactions.
- Explained hospital policies and procedures to new patients prior to registration.
Invoicing and Receiving Manager
Walmart
Danvers, MA
01.1999 - 04.2012
- Managed and organized the receiving of all incoming shipments.
- Supervised a team of 5 workers responsible for unloading, sorting, and stocking merchandise.
- Ensured accuracy in recording product information into inventory system.
- Verified items received against purchase orders to ensure accuracy of delivery quantities.
- Maintained a safe work environment by adhering to safety regulations and policies.
- Resolved any disputes or problems arising from deliveries or shipment errors quickly and efficiently.
- Coordinated with vendors regarding shipping schedules and delivery expectations.
Education
High School Diploma -
Masconomet Regional High School
Boxford, MA05-2000
Some College (No Degree) - Business Administration And Management
Middlesex Community College - Bedford
Bedford, MASkills
- Operations Management
- Staff Management
- Strategic Planning
- Process Improvement
Timeline
Supervisor of Endoscopy Scheduling
Lahey Clinic Hospital
06.2021 - Current
Endoscopy Scheduler
Lahey Clinic Hospital
05.2018 - 06.2021
Medical Administrative Secretary
Lahey Clinic Hospital
07.2016 - 05.2018
Patient Access
Lahey Clinic Hospital
05.2014 - 07.2016
Invoicing and Receiving Manager
Walmart
01.1999 - 04.2012
High School Diploma -
Masconomet Regional High School
Some College (No Degree) - Business Administration And Management
Middlesex Community College - Bedford
Similar Profiles
Patrick HanafinPatrick Hanafin
Supervisor at Lahey Clinic HospitalSupervisor at Lahey Clinic Hospital
ScQuita zinnScQuita zinn
Referral Coordinator at Lahey Clinic Hospital Medical CenterReferral Coordinator at Lahey Clinic Hospital Medical Center
Brooke NoonanBrooke Noonan
Registration and Scheduling Coordinator at Lahey Clinic Hospital Medical CenterRegistration and Scheduling Coordinator at Lahey Clinic Hospital Medical Center
Lindsay SmithLindsay Smith
Front Store Manager at Mike's PizzariaFront Store Manager at Mike's Pizzaria
Ryan DumontRyan Dumont
Staff Accountant at Amesbury & Merrmiac Housing AuthorityStaff Accountant at Amesbury & Merrmiac Housing Authority