Michael Rich
Thomasville,NC
Summary
Aspiring Mechanical Engineer with a focus on Aerospace Engineering, currently pursuing a Bachelor's degree at North Carolina A&T State University. Eager to apply strong technical and problem-solving skills to contribute to innovative engineering projects.
Overview
6
6
years of professional experience
Work History
Crew Resources/Scheduling Supervisor
I Aero Airways
2023.12 - 2024.05
- Managed crew coverage and monitored flight and duty limitations
- Maintained daily schedule reports and ensured timely departures
- Coordinated travel bookings and addressed crew and customer needs effectively
- Trained new employees
- Accomplished multiple tasks within established timeframes.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Parts Sales
MHC Kenworth
2021.08 - 2022.07
- Managed extensive daily travel routes, covering over 300 miles
- Assisted in shipping and receiving, and handled parts and core returns
- Strengthened customer relationships through effective communication and prompt service
- Inspected parts for defects, removing damaged parts, and replacing with new ones.
- Stocked and managed stock of parts.
Lead Associate/Supervisor
Furnitureland South
2018.05 - 2020.03
- Led store operations, including food preparation, and opening/closing duties
- Trained new employees and maintained high standards of store cleanliness
- Resolved customer issues, ensuring satisfaction and smooth store operation
- Mentored and guided employees to foster proper completion of assigned duties.
- Built strong relationships with customers through positive attitude and attentive response.
Education
High School Diploma -
Randolph Early College High School
Asheboro, NC05.2020
Associate of Science - Aviation Management And Operations
Guilford Technical Community College
Jamestown, NC05.2023
Bachelor of Science - Mechanical Engineering
North Carolina Agricultural & Technical State University
Greensboro, NC05.2026
Skills
- Inventory Restocking
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Virtualization Technologies
- SOLIDWORKS Software
- Contract Management
- Operations Management
Softwareproficiencies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- AutoCAD
- SolidWorks
- Aviation Management Software (Blueone,FlightOps)
- Flight Simulation Software
- Strong Leadership
- Effective communication
- Creativity
- Critical Thinking
- Team Player
- Adaptable
Coursework
- Introduction to Aerospace Engineering
- Engineering Graphics & Design
- Aircraft Systems
- Aviation Safety
- Air Traffic Management
- Aviation Law and Regulations
- Aviation Operations Management
- Introduction to Aviation Maintenance
- Aviation Weather
- Business Management Principles
Timeline
Crew Resources/Scheduling Supervisor
I Aero Airways
2023.12 - 2024.05
Parts Sales
MHC Kenworth
2021.08 - 2022.07
Lead Associate/Supervisor
Furnitureland South
2018.05 - 2020.03
High School Diploma -
Randolph Early College High School
Associate of Science - Aviation Management And Operations
Guilford Technical Community College
Bachelor of Science - Mechanical Engineering
North Carolina Agricultural & Technical State University
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