Summary
Overview
Work History
Education
Skills
Softwareproficiencies
Coursework
Timeline
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Michael Rich

Thomasville,NC

Summary

Aspiring Mechanical Engineer with a focus on Aerospace Engineering, currently pursuing a Bachelor's degree at North Carolina A&T State University. Eager to apply strong technical and problem-solving skills to contribute to innovative engineering projects.

Overview

6
6
years of professional experience

Work History

Crew Resources/Scheduling Supervisor

I Aero Airways
12.2023 - 05.2024
  • Managed crew coverage and monitored flight and duty limitations
  • Maintained daily schedule reports and ensured timely departures
  • Coordinated travel bookings and addressed crew and customer needs effectively
  • Trained new employees
  • Accomplished multiple tasks within established timeframes.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Parts Sales

MHC Kenworth
08.2021 - 07.2022
  • Managed extensive daily travel routes, covering over 300 miles
  • Assisted in shipping and receiving, and handled parts and core returns
  • Strengthened customer relationships through effective communication and prompt service
  • Inspected parts for defects, removing damaged parts, and replacing with new ones.
  • Stocked and managed stock of parts.

Lead Associate/Supervisor

Furnitureland South
05.2018 - 03.2020
  • Led store operations, including food preparation, and opening/closing duties
  • Trained new employees and maintained high standards of store cleanliness
  • Resolved customer issues, ensuring satisfaction and smooth store operation
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Built strong relationships with customers through positive attitude and attentive response.

Education

High School Diploma -

Randolph Early College High School
Asheboro, NC
05.2020

Associate of Science - Aviation Management And Operations

Guilford Technical Community College
Jamestown, NC
05.2023

Bachelor of Science - Mechanical Engineering

North Carolina Agricultural & Technical State University
Greensboro, NC
05.2026

Skills

  • Inventory Restocking
  • Customer Service
  • Teamwork and Collaboration
  • Problem-Solving
  • Virtualization Technologies
  • SOLIDWORKS Software
  • Contract Management
  • Operations Management

Softwareproficiencies

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • AutoCAD
  • SolidWorks
  • Aviation Management Software (Blueone,FlightOps)
  • Flight Simulation Software
  • Strong Leadership
  • Effective communication
  • Creativity
  • Critical Thinking
  • Team Player
  • Adaptable

Coursework

  • Introduction to Aerospace Engineering
  • Engineering Graphics & Design
  • Aircraft Systems
  • Aviation Safety
  • Air Traffic Management
  • Aviation Law and Regulations
  • Aviation Operations Management
  • Introduction to Aviation Maintenance
  • Aviation Weather
  • Business Management Principles

Timeline

Crew Resources/Scheduling Supervisor

I Aero Airways
12.2023 - 05.2024

Parts Sales

MHC Kenworth
08.2021 - 07.2022

Lead Associate/Supervisor

Furnitureland South
05.2018 - 03.2020

High School Diploma -

Randolph Early College High School

Associate of Science - Aviation Management And Operations

Guilford Technical Community College

Bachelor of Science - Mechanical Engineering

North Carolina Agricultural & Technical State University
Michael Rich