JUNE VANG
Fresno
Summary
Dedicated Office Assistant III with over 9 years in administrative support and customer service. Skilled in processing legal documents, maintaining confidential records, and managing high-volume workloads with accuracy. Committed to delivering exceptional public service while ensuring confidentiality and detail-oriented operations. Eager to leverage expertise for continued advancement in the public service sector.
Overview
11
11
years of professional experience
1
1
Certification
Work History
OAIII
Fresno Superior Courthouse
Fresno
07.2025 - Current
- Assisted public at clerk's counter, ensuring efficient service and access to court information.
- File, process, and maintain court documents.
- Enter case information into the court case management system.
- Provided court documents, including minute orders and calendar notices, to defendants and attorneys, supporting legal processes.
- Answered procedural questions to guide users appropriately while maintaining legal boundaries.
- Process search warrant returns, bonds, and other legal paperwork.
- Assisted staff members with operational tasks and support requests.
Customer Service Agent
Unifi Services
Fresno
01.2025 - 08.2025
- Greet and assist passengers at check-in counters and boarding gates
- Verify travel documents, IDs, and flight details
- Issue boarding passes and baggage tags
- Handle passenger inquiries, concerns, and special requests
- Assist with flight check-in, rebooking, and cancellations
- Coordinate with ground staff and flight crew for smooth operations
- Provide assistance to passengers with disabilities or special needs
- Resolve baggage issues, including lost or delayed luggage
- Make gate announcements and provide flight updates
Asset Protection Associate
Wal-mart
Clovis
07.2023 - 02.2024
- Monitor surveillance systems to detect suspicious activity
- Deter theft, fraud, and other criminal activity
- Investigate and document incidents of loss or policy violations
- Assist in apprehending shoplifters or dishonest employees
- Collaborate with law enforcement when necessary
- Perform audits to ensure compliance with safety and security policies
- Educate employees on loss prevention practices and procedures
Packer
Amazon FAT 1
Fresno
10.2022 - 07.2023
- Pick and pack customer orders accurately and efficiently
- Scan and label products using handheld scanners
- Inspect items for damage or defects before packing
- Use appropriate packing materials to ensure safe delivery
- Place packed items into correct shipping containers
- Maintain a clean and organized packing station
- Follow all safety and quality guidelines
- Meet productivity and accuracy targets
Cashier and Line Cook
Taco Bell
Fresno
04.2018 - 06.2021
- Prepare and cook menu items according to Taco Bell recipes and standards
- Operate kitchen equipment such as grills, fryers, and steamers safely
- Assemble food orders quickly and accurately during peak hours
- Follow food safety and sanitation procedures
- Monitor food quality and portion sizes
- Work as part of a team to ensure efficient kitchen operations
- Communicate with front-of-house staff to ensure timely service
- Handle cash, credit card payments, and provide change as needed
Housekeeping/Room Attendant
Doubletree by Hilton
Fresno
05.2015 - 04.2018
- Clean and tidy guest rooms, bathrooms, and public areas
- Changed bed linens, replaced towels and toiletries to ensure guest comfort and satisfaction
- Vacuum carpets and mop floors
- Dust and polish furniture and fixtures
- Restocked minibar, amenities, and supplies
- Reported maintenance issues or room damages to maintain hotel standards and guest safety
- Handled guest requests promptly and professionally, enhancing overall guest experience
- Ensure all rooms meet the hotel's cleanliness standards
- Follow health and safety guidelines
- Follow privacy and confidentiality standards for guests
Education
High School Diploma -
Ambassador Phillip V. Sanchez
Clovis, C.A.06-2015
Skills
- Data entry
- Payment processing
- Customer service
- Case management
- Quality control
- Attention to detail
- Multitasking and organization
- Reliability and punctuality
- Adaptability and flexibility
- Phone etiquette
- Active listening
- Complaint handling
- Team coordination
- Communication
- Workplace safety
- Typing
Certification
Class A Driver License
Languages
Hmong, Advanced
Timeline
OAIII
Fresno Superior Courthouse
07.2025 - Current
Customer Service Agent
Unifi Services
01.2025 - 08.2025
Asset Protection Associate
Wal-mart
07.2023 - 02.2024
Packer
Amazon FAT 1
10.2022 - 07.2023
Cashier and Line Cook
Taco Bell
04.2018 - 06.2021
Housekeeping/Room Attendant
Doubletree by Hilton
05.2015 - 04.2018
High School Diploma -
Ambassador Phillip V. Sanchez