Juneau Bauer
Bloomington,MN
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
7
7
years of professional experience
Work History
Senior Fit Trainer
The Canine Coach!
04.2023 - 09.2025
- Developed and delivered training programs for diverse canine behavior and obedience techniques.
- Implemented innovative training methods to enhance engagement and learning outcomes.
- Collaborated with clients to create customized training plans addressing specific needs.
- Monitored and adjusted training strategies based on individual dog responses and progress.
- Built rapport through regular communication with clients, fostering teamwork for consistency with dog training program.
- Maintained comprehensive records of training sessions, ensuring compliance with best practices.
- Mentored new hires for Junior Fit Coach, resulting in stronger staff development and increased productivity.
- Streamlined processes for creating, updating, and distributing training materials, resulting in significant time savings for staff members involved in these tasks.
- Analyzed and evaluated training effectiveness and program outcomes.
Junior Fit Coach
The Canine Coach!
09.2022 - 04.2023
- Developed training plans for dogs to enhance fitness and mental stimulation.
- Evaluated individual dog behavior to tailor training approaches, improving overall client satisfaction with services provided.
- Collaborated with team members to refine training programs based on needs of dogs
Boot Camp Attendant
The Canine Coach!
01.2022 - 04.2023
- Supervised daily activities of dogs, ensuring safety and well-being during playtime.
- Monitored health and behavior of dogs, reporting any concerns to management for timely intervention.
- Followed instructions, safety practices and standard operating procedures when performing assigned tasks.
- Enhanced owner satisfaction by providing friendly customer service and responding to inquiries in a timely manner.
- Used good judgment regarding safety measures for planned activities.
- Maintained cleanliness and organization of camp facilities, enhancing overall camper experience.
Daycare & Boarding Shift/Team Lead
Fun City Dogs
09.2018 - 09.2021
- Supervised daily operations to ensure high-quality care and safety for all dogs.
- Trained and mentored team members on best practices in animal handling and customer service.
- Addressed customer inquiries promptly, fostering positive relationships with pet owners.
- Collaborated with management to develop improvements that enhanced operational efficiency and client satisfaction.
- Assisted in developing policies and procedures to address common challenges faced during daily operations effectively.
- Improved customer satisfaction with timely service and effective issue resolution.
- Maintained compliance with company policies and safety regulations by enforcing proper procedures among staff members.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed inventory to keep retail area well stocked.
- Managed individual inventory to ensure dogs had proper food and supplies.
- Completed cash and credit card transactions accurately using POS software.
- Maintained clean and well-organized areas for dog safety and satisfaction.
Education
High School Diploma -
Cyber Village Academy
St. Paul, MN06-2019
Skills
- Interpersonal communication
- New hire training
- Client retention
- Creative problem solving
- Clear verbal communication
- Attention to detail
- Relationship building
Timeline
Senior Fit Trainer
The Canine Coach!
04.2023 - 09.2025
Junior Fit Coach
The Canine Coach!
09.2022 - 04.2023
Boot Camp Attendant
The Canine Coach!
01.2022 - 04.2023
Daycare & Boarding Shift/Team Lead
Fun City Dogs
09.2018 - 09.2021
High School Diploma -
Cyber Village Academy